NHTSA safety recall National Highway Traffic Safety Administration

General Chevrolet Silverado 1500 and and 3500 recall: These vehicles may not have received an owner's manual during production

Recall published 11 months ago

These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child…

The hazard: Seat belt or seat defect

A seat or seat belt defect prompted this notice. Vehicles with this fault drive and feel entirely normal.

What the notice says: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

Why it matters: A seat belt, buckle, anchorage or seat frame may not restrain an occupant properly in a crash. The fault is invisible in normal driving because the part is never loaded until it is needed.

Recall details

Recall number
25V815000
Published
November 25, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Equipment
Distribution
Nationwide
Vehicles
Chevrolet Silverado 3500
Lot / code info
NHTSA campaign number 25V815000

Products covered by this recall

General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Chevrolet Silverado 1500
  • and 3500

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Seat belt

General — A seat or seat belt defect prompted this notice. Vehicles with this fault drive and feel entirely normal.

  1. Check every belt and seat in the vehicle for the symptom the notice describes, including the ones nobody usually sits in.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

What the recall repair costs you

Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.

  • Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
  • Keep receipts for towing, storage or a rental you arranged yourself — reimbursement for these is common where the vehicle was undrivable.
  • If you already paid an independent garage for the same fix, submit the invoice to the manufacturer under their reimbursement plan.
  • Get the closed campaign noted on your service record. Buyers and insurers both check.

Remedy named in the notice: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General equipment recalled?

These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child… Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check every belt and seat in the vehicle for the symptom the notice describes, including the ones nobody usually sits in.

Can I get my money back?

The notice says: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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