NHTSA safety recall National Highway Traffic Safety Administration

General Cadillac Optic and Chevrolet Equinox EV recall: One or more of these tires may experience partial or full tread detachment

Recall published 1+ years ago

One or more of these tires may experience partial or full tread detachment.

The hazard: Tyre or wheel defect

This recall covers tyres or wheels, where the identifying code is moulded into the product itself rather than printed on a label.

What the notice says: Tire tread detachment increases the risk of a crash.

Why it matters: A tyre or wheel may fail in service. A sudden tread separation or wheel failure at speed is difficult for any driver to control, whatever their experience.

Recall details

Recall number
25V704000
Published
October 16, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Tires
Distribution
Nationwide
Vehicles
Cadillac Optiq · Chevrolet Equinox EV
Lot / code info
NHTSA campaign number 25V704000

Products covered by this recall

General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Cadillac Optic
  • Chevrolet Equinox EV

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Tyres

General — This recall covers tyres or wheels, where the identifying code is moulded into the product itself rather than printed on a label.

  1. Check the DOT code on the tyre sidewall or the part number on the wheel against the identifiers listed in the notice.
  2. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  3. Do not keep running on an affected tyre while you wait for stock — ask about a temporary replacement, which is normally provided free.
  4. Have the spare checked too; it is frequently from the same production batch and is just as frequently forgotten.

Costs, reimbursement and your rights

The repair itself is free. What people most often miss is that money already spent can frequently be claimed back.

  • If you paid for the same repair out of pocket before the recall was announced, ask the manufacturer for reimbursement. Carmakers must run a reimbursement plan for pre-notification repairs; you will need the original invoice.
  • Towing is normally covered where the vehicle is unsafe to drive, and loaner cars or rental reimbursement are often available on long parts delays. Neither is usually offered unless you ask.
  • A dealer may not charge a diagnostic, inspection or shop-supplies fee for recall work. If one appears on the estimate, query it before you sign.
  • If a dealer refuses the repair, delays it unreasonably or tries to bill you, complain to the manufacturer’s customer line, then to NHTSA. Those complaints are logged against the campaign.

Remedy named in the notice: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General tires recalled?

One or more of these tires may experience partial or full tread detachment. Tire tread detachment increases the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check the DOT code on the tyre sidewall or the part number on the wheel against the identifiers listed in the notice.

Can I get my money back?

The notice says: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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