Highest risk U.S. Consumer Product Safety Commission

Bissell Over One Million Steam Shot OmniReach Steam Cleaners recall: Risk of Serious Burn Hazard from Attachments

Recall published 7 months ago

Risk of Serious Burn Hazard from Attachments

Bissell Consumer products — recalled consumer productsBissell Consumer products — recalled consumer products (photo 2)Bissell Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

What the notice says: The recalled steam cleaners' attachments can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a serious burn hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10694
Published
April 9, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Bissell
Product type
Consumer products
Units affected
About 1.7 million (In addition, about 96,000 were sold in Canada)
Distribution
Nationwide
Sold at
Walmart, Target, Amazon, HSN
Made in
China
Reports of harm
BISSELL has received 206 reports of hot water or steam unexpectedly escaping from the steam cleaners' attachments, including 161 reports of burn injuries with a report of one second degree burn.

Products covered by this recall

This recall involves certain BISSELL Steam Shot OmniReach and Omni handheld steam cleaners with attachments. The affected model numbers are 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W, and 4171F. The model numbers are located on the product rating label on the bottom of the unit. The recalled units were sold in green, gray, white, blue, and dark blue. Depending on the model, the products include an accessory nozzle, grout brush, round detail brushes, flat scraping tool, and angle concentrator tool, and may also include an extension hose, fabric steamer and steam squeegee. The attachments and the hose are gray in color.

Check your product

The notice names 9 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • are 4155
  • 4155L
  • 4155W
  • 4155G
  • 4155D
  • 4155J
  • 4155Y

Package size

Match the net weight or the piece count on the front of the pack.

  • 4155 L
  • 4171 L

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Bissell — The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  3. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.
  4. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.

Remedy named in the notice: Consumers should stop using the recalled steam cleaner attachments immediately and contact BISSELL to receive free new attachments. Consumers should visit www.steamshot2026.com to register for the recall and for instructions on how to participate in the recall, including how to upload a photo showing the original attachment accessories have been disposed of in the trash.

Company contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 7 p.m. ET Monday through Saturday, email [email protected] or online at www.steamshot2026.com or www.BISSELL.com and click on "Product Recalls" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Bissell consumer products recalled?

Risk of Serious Burn Hazard from Attachments The recalled steam cleaners' attachments can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a serious burn hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number are 4155, 4155L, 4155W. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled steam cleaner attachments immediately and contact BISSELL to receive free new attachments. Consumers should visit www.steamshot2026.com to register for the recall and for instructions on how to participate in the recall, including how to upload a photo showing the original attachment accessories have been disposed of in the trash.

Where was the recalled product sold?

It was distributed nationwide, including at Walmart, Target, Amazon, HSN.

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