Volvo Bus recall 26V-600: Incorrect Emergency Exit Identification Label/FMVSS 217
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Campaign facts
- NHTSA campaign
- 26V600000 (26V-600)
- Manufacturer number
- SR26-84
- Filed by
- Volvo Bus Corporation
- Report received
- September 18, 2026
- Component
- Equipment:other:labels
- Vehicles potentially affected
- 1,236
- Model years
- 2009–2025
- Built between
- August 27, 2008 and November 7, 2024
- Recall initiated by
- The manufacturer
- Safety standard
- FMVSS 217
What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Why equipment defects matter: The risk depends on the part — a gas leak is a fire risk, while a lift or ramp failure can injure the person using it.
The remedy
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
About the equipment
Equipment campaigns often involve recreational vehicles and commercial bodies: appliances, gas systems, lifts, labels and add-on parts.
Vehicles covered by campaign 26V-600
- Volvo Bus 9700 20252024202320222021202020192018201720162015201420132012201120102009
What to do
- Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
- Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-600 and the manufacturer’s number SR26-84.
- Read the consequence summary carefully and stop using the affected equipment if the notice says to.
- Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.
Check by VIN
A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.
Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.
Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.
The official record
This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.
Open campaign 26V-600 on NHTSA.gov