Rosenbauer recall 26V-504: Touch Screen Display May Fail
A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
Campaign facts
- NHTSA campaign
- 26V504000 (26V-504)
- Filed by
- Rosenbauer America
- Report received
- August 3, 2026
- Component
- Equipment:emergency:fire supression; Equipment:emergency:siren/lighting/strobes:controls; Equipment:electrical:infotainment
- Vehicles potentially affected
- 18
- Model years
- 2024–2026
- Built between
- March 1, 2025 and April 17, 2026
- Owner letters
- August 21, 2026
- Recall initiated by
- NHTSA Office of Defects Investigation
- Remedy completion rate
- 0.00% (latest quarterly report)
What is wrong
Rosenbauer America (Rosenbauer) is recalling certain 2024-2025 Commander, 2026 Commercial M2-106, and Commercial HV507 emergency vehicles, equipped with certain Weldon UV800 Display Unit user interfaces. The display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, fire fighting and other emergency equipment.
The risk
A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
Why equipment defects matter: Equipment defects range from incorrect labels to fire and injury risks; the consequence summary says which applies.
The remedy
Dealers will update the firmware and install a monitor system, free of charge. Owner notification letters are expected to be mailed August 12, 2026. Owners may contact Rosenbauer customer service at 1-651-462-1000.
About the equipment
The equipment category covers parts that are not part of the basic driving systems, such as RV appliances, propane systems, labels, wheelchair lifts and adaptive equipment.
Vehicles covered by campaign 26V-504
- Rosenbauer Commander 20252024
- Rosenbauer Commercial HV507 2026
- Rosenbauer Commercial M2-106 2026
What to do
- Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
- Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-504.
- Read the consequence summary carefully and stop using the affected equipment if the notice says to.
- Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.
Check by VIN
A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.
Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.
Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.
The official record
This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.
Open campaign 26V-504 on NHTSA.gov