Safety recall Equipment

Jayco and Entegra recall 26V-411: Incorrect Weight Information on OCCC Label/FMVSS 120

Report received 4 months ago

Referencing incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Campaign facts

NHTSA campaign
26V411000 (26V-411)
Manufacturer number
9903658
Filed by
Jayco, Inc.
Report received
June 29, 2026
Component
Equipment:other:labels
Vehicles potentially affected
4
Model years
2024
Built between
May 19, 2023 and August 24, 2023
Owner letters
July 1, 2026
Recall initiated by
The manufacturer
Safety standard
FMVSS 120
Remedy completion rate
100.00% (latest quarterly report)

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Alante and Entegra Vision recreational vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label may list the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 120, "Wheels and Rims - other than passenger cars."

The risk

Referencing incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Why equipment defects matter: The risk depends on the part — a gas leak is a fire risk, while a lift or ramp failure can injure the person using it.

The remedy

Jayco will mail new correct labels, free of charge. Owner notification letters were mailed July 1, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903658.

About the equipment

Equipment campaigns often involve recreational vehicles and commercial bodies: appliances, gas systems, lifts, labels and add-on parts.

Vehicles covered by campaign 26V-411

  • Entegra Vision 2024
  • Jayco Alante 2024

What to do

  1. Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
  2. Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-411 and the manufacturer’s number 9903658.
  3. Read the consequence summary carefully and stop using the affected equipment if the notice says to.
  4. Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.

Check by VIN

A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.

Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.

Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.

The official record

This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.

Open campaign 26V-411 on NHTSA.gov

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