Safety recall Steering

Chevrolet and GMC recall 26V-399: Improperly Tightened Steering Gear Assembly Nut

Report received 4 months ago

A loose nut that separates from the steering gear assembly while driving can cause a loss of steering control, increasing the risk of a crash.

Campaign facts

NHTSA campaign
26V399000 (26V-399)
Manufacturer number
N262563570
Filed by
General Motors, LLC
Report received
June 23, 2026
Component
Steering
Vehicles potentially affected
26,541
Model years
2025–2026
Built between
January 21, 2025 and June 1, 2026
Owner letters
July 20, 2026
Recall initiated by
The manufacturer
Remedy completion rate
56.64% (latest quarterly report)

What is wrong

General Motors, LLC (GM) is recalling certain 2025-2026 Express, and 2025-2026 Savana vehicles. The steering gear assembly may have a nut that was not properly tightened.

The risk

A loose nut that separates from the steering gear assembly while driving can cause a loss of steering control, increasing the risk of a crash.

Why steering defects matter: Losing steering assist suddenly makes the wheel much heavier to turn, and a mechanical failure can disconnect steering altogether.

The remedy

Dealers will inspect and replace the steering gear assembly, if necessary, free of charge. Owner notification letters were mailed July 20, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262563570. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 23, 2026.

About the steering

The steering system connects the steering wheel to the road wheels through the column, shaft, gear or rack, tie rods and, on most vehicles, electric or hydraulic power assist.

Vehicles covered by campaign 26V-399

What to do

  1. Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
  2. Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-399 and the manufacturer’s number N262563570.
  3. Pay attention to new noises, play or heaviness in the steering, and mention any you have noticed when you book.
  4. Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.

Check by VIN

A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.

Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.

Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.

The official record

This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.

Open campaign 26V-399 on NHTSA.gov

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