Safety recall Seats

Cadillac recall 26V-394: Third-Row Power Folding Seatback May Trap Occupant

Report received 5 months ago

A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

Campaign facts

NHTSA campaign
26V394000 (26V-394)
Manufacturer number
N262555780
Filed by
General Motors, LLC
Report received
June 18, 2026
Component
Seats:mid/rear assembly:power adjust
Vehicles potentially affected
14,540
Model years
2026
Built between
November 12, 2024 and April 9, 2026
Owner letters
August 6, 2026
Recall initiated by
The manufacturer
Remedy completion rate
34.62% (latest quarterly report)

What is wrong

General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.

The risk

A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

Why seat defects matter: A seat that moves, reclines or detaches unexpectedly can put an occupant out of position for the restraints.

The remedy

Dealers will reprogram the software for the folding seat module, free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.

About the seats

Seats are structural safety parts: they position the occupant for the belts and air bags and have to stay locked in a crash.

Vehicles covered by campaign 26V-394

  • Cadillac Vistiq 2026

What to do

  1. Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
  2. Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-394 and the manufacturer’s number N262555780.
  3. If a seat or head restraint does not lock firmly, avoid using that position until the dealer has inspected it.
  4. Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.

Check by VIN

A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.

Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.

Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.

The official record

This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.

Open campaign 26V-394 on NHTSA.gov