2011 Buick Lacrosse recalls
NHTSA lists 4 safety recall campaigns for the 2011 Buick Lacrosse. Between them they involve suspension, seats and visibility. The most recent was received on December 22, 2021.
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Suspension
Rear Toe Links May Fracture
The defect: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe…
The risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
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Suspension
Rear Toe Links May Fracture
The defect: General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and…
The risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
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Seats
Seat Height Adjuster Bolt may Fall out
The defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
The risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
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Visibility
Software in the electronic climate control module
The defect: General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (HVAC) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle.
The risk: If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
The remedy: Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.
Check by VIN
A campaign rarely covers every Lacrosse built in 2011. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.
Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.
Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.
What 2011 Buick Lacrosse owners should do
- Check your VIN on NHTSA’s lookup to see which of these campaigns apply to your vehicle and whether any are still open.
- Call a Buick dealer and book the repair, quoting the campaign numbers (21V-00F, 20V-764, 14V-447, 11V-149).
- If you have bought the vehicle used, the recall still applies: the repair is free whoever owns the vehicle now.
- Make sure your current address is on file with the manufacturer so the owner letters reach you.
Other Buick Lacrosse model years
Common questions
Does the 2011 Buick Lacrosse have any recalls?
Yes. NHTSA lists 4 campaigns for the 2011 Buick Lacrosse: 21V-00F (Rear Toe Links May Fracture); 20V-764 (Rear Toe Links May Fracture); 14V-447 (Seat Height Adjuster Bolt may Fall out); 11V-149 (Software in the electronic climate control module).
How do I know if my 2011 Buick Lacrosse has an open recall?
Enter your VIN in NHTSA’s recall lookup. Most campaigns cover only part of a model year’s production, and the lookup also shows whether the repair has already been done on your vehicle.
Will the dealer charge to fix the 2011 Buick Lacrosse?
No. Safety recall repairs are done free of charge by Buick dealers. Quote the NHTSA campaign number when you book.