Highest risk U.S. Consumer Product Safety Commission

Zck01 Kesyup Mattresses recall: Risk of Serious Injury or Death from Fire Hazard

Recall published last month

Risk of Serious Injury or Death from Fire Hazard; Violate Mandatory Standard for Mattress Flammability

Zck01 Mattresses, Not Otherwise Specified — recalled mattresses, not otherwise specifiedZck01 Mattresses, Not Otherwise Specified — recalled mattresses, not otherwise specified (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The recalled mattresses violate the mandatory flammability standard for mattresses, posing a risk of serious injury or death from fire.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10991
Published
September 24, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Zck01
Product type
Mattresses, Not Otherwise Specified
Units affected
About 48,405
Distribution
Idaho
Sold at
Amazon
Made in
China
Reports of harm
None Reported.

Products covered by this recall

This recall involves Kesyup-branded Mattresses. They are 12 inches thick and were sold in twin, full, queen and king sizes. They have a white top and blue sides with blue trim. The mattresses were sold in compressed boxes. “Prototype ID: PU-US” is printed on a sewn-in white label on one side of the mattress.

What to do about Fire

Zck01 — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should stop using the recalled mattresses immediately and contact ZCK01 for a full refund. Consumers will be asked to destroy the mattress by writing in permanent marker “Recalled,” their name and the date on mattress’ top surface, and to email a photo of the destroyed mattress to [email protected]. Consumers should then dispose of the recalled product in accordance with local and/or state disposal procedures.

Company contact: ZCK01 by email at [email protected]

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Zck01 mattresses, not otherwise specified recalled?

Risk of Serious Injury or Death from Fire Hazard; Violate Mandatory Standard for Mattress Flammability The recalled mattresses violate the mandatory flammability standard for mattresses, posing a risk of serious injury or death from fire.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled mattresses immediately and contact ZCK01 for a full refund. Consumers will be asked to destroy the mattress by writing in permanent marker “Recalled,” their name and the date on mattress’ top surface, and to email a photo of the destroyed mattress to [email protected]. Consumers should then dispose of the recalled product in accordance with local and/or state disposal procedures.

Which states were affected?

The notice lists Idaho.

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