Class I U.S. Food and Drug Administration

Wisconsin Pharmacal Company MG217 Multi-Symptom Treatment Cream & Skin Protectant recall: Microbial Contamination of Non-Sterile Products: confirmed presence

Recall published 5 months ago

Microbial Contamination of Non-Sterile Products: confirmed presence of Staphylococcus Aureus.

The hazard: Microbial contamination

The problem here is microbial contamination, so the recall covers the production codes listed rather than the brand as a whole.

What the notice says: Microbial Contamination of Non-Sterile Products: confirmed presence of Staphylococcus Aureus.

Why it matters: The product was found, or is suspected, to carry a harmful micro-organism. The agency notice names the specific organism and that detail matters, because the illness it causes and the people most at risk differ from one to the next.

Symptoms and when to call a doctor

Most foodborne infections cause stomach cramps, diarrhoea, nausea and sometimes fever, starting anywhere from hours to weeks after exposure depending on the organism. See a doctor for a high fever, bloody diarrhoea, vomiting that stops you keeping liquids down, diarrhoea lasting more than three days, or signs of dehydration. Infants, pregnant people, adults over 65 and anyone immunocompromised should seek advice earlier.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
D-0553-2026
Published
May 27, 2026
Risk level
Class I
Status
Ongoing
Issued by
U.S. Food and Drug Administration
Brand
Wisconsin Pharmacal Company
Product type
Prescription & OTC drugs
Units affected
690 tubes
Distribution
Nationwide
Made in
United States
Lot / code info
Lot #: 1024088, Exp 11/30/2026

Products covered by this recall

MG217 Multi-Symptom Treatment Cream & Skin Protectant (colloidal oatmeal 2%), NET WT 6 oz (170 g), Manufactured by: Pharmacal 1 Pharmacal Way, P.O. Box 198, Jackson, WI 53037.

Check your product

The notice names 8 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 1024088
  • Exp 11
  • 30
  • 2026 — 690 tubes

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 11
  • 30
  • 2026 — 690 tubes

Package size

Match the net weight or the piece count on the front of the pack.

  • 6 oz

Codes are lifted verbatim from the FDA — Drug enforcement notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Contamination

Wisconsin Pharmacal Company — The problem here is microbial contamination, so the recall covers the production codes listed rather than the brand as a whole.

  1. Stop eating it and keep it separate from other food.
  2. Bag and bin it, or return it to the store for a refund.
  3. Clean and sanitise the fridge shelf, container or surface it was stored on.
  4. Read the official notice for the organism named — the advice for Listeria, Salmonella and hepatitis A is not the same.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Company contact: Wisconsin Pharmacal Company — N168w22223 Main St, Jackson, WI, 53037

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Drug enforcement record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Wisconsin Pharmacal Company prescription & otc drugs recalled?

Microbial Contamination of Non-Sterile Products: confirmed presence of Staphylococcus Aureus. Microbial Contamination of Non-Sterile Products: confirmed presence of Staphylococcus Aureus.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 1024088, Exp 11, 30; best-by date 11 or 30. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating it and keep it separate from other food.

Can I get my money back?

Claim the refund at the store first; it is the fastest route and needs the least paperwork.

Where was the recalled product sold?

It was distributed nationwide.

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