Class I U.S. Food and Drug Administration

White Castle Original Sliders, frozen, 4 count carton recall: May contain undeclared milk and soy allergens

Recall published 11 months ago

May contain undeclared milk and soy allergens

White Castle Frozen foods — recalled frozen foodsWhite Castle Frozen foods — recalled frozen foods (photo 2)White Castle Frozen foods — recalled frozen foods (photo 3)
3 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

What the notice says: Consumers with an allergy or sensitivity to milk or soy run the risk of a serious or life-threatening allergic reaction if they consume the product.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
H-0416-2026
Published
December 12, 2025
Risk level
Class I
Status
Terminated
Issued by
U.S. Food and Drug Administration
Brand
White Castle
Product type
Frozen foods
Units affected
1,021 cases
Distribution
Nationwide
Lot / code info
Lot Codes: 9H203521, 9H203522 Best By: 18APR2026
UPC codes
082988029693
Reports of harm
No other reports of injury or illness have been received to date.

Products covered by this recall

Original Sliders, frozen, 4 count carton

What the company announced

COLUMBUS, Ohio — White Castle Frozen Food Division has initiated a recall of 1,021 cases of its retail frozen 4-count cartons of Original Sliders due to undeclared milk and soy. The carton may contain Jalapeño Cheese Sliders. Jalapeño Cheese Sliders contain milk and soy, allergens that are not on the Original Slider carton label. Consumers with an allergy or sensitivity to milk or soy run the risk of a serious or life-threatening allergic reaction if they consume the product.

The recalled product was shipped to retailers between August and October 2025. The 4-count Original Slider cartons impacted by the recall were sold primarily in convenience stores in potentially all 50 states.

The recalled 4-count, White Castle brand Original Sliders, are packaged in a blue and white cardboard box with UPC# 0-82988-02969-3. Each 4-count carton includes individually wrapped packs of two Sliders.

The recalled lot codes are 9H203521 and 9H203522, which can be found printed within a light-blue bar on the end panel of the carton followed by the best by date.

Please note that only the full lot codes listed above are included in the recall. Any product that does not include all eight characters of the lot codes listed above is not included in the recall.

The cartons of 4-count Original Sliders have a 270-day frozen shelf with Best By Date: April 18, 2026.

During the packaging process, Jalapeño Cheese Sliders were put in the wrong package, and milk and soy are not listed as ingredients or allergens on the packaging. The issue was discovered when a customer notified White Castle that they suffered a non-life-threatening allergic reaction after consuming one of the Jalapeño Cheese Sliders that was incorrectly packaged in the 4-count Original Sliders carton. No other reports of injury or illness have been received to date.

Consumers who purchased the product being recalled are asked to return it to the place of purchase for a full refund. Anyone with questions can contact White Castle at 1-800-843-2728 (24 hours, Sunday-Saturday).

The frozen, retail 4-count cartons of Original Sliders being recalled are packed in the retail cartons shown in the images below:

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 7 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 082988029693

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 9H203522
  • 9H203521

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • April 18, 2026
  • 18APR2026

Package size

Match the net weight or the piece count on the front of the pack.

  • 4 count
  • 6.35 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

White Castle — The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  3. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  4. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who purchased the product being recalled are asked to return it to the place of purchase for a full refund.

Company contact: White Castle Food Products LLC — Consumers: (800) 843-2728 — Media: Jamie Richardson, (740) 501-3294

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was White Castle frozen foods recalled?

May contain undeclared milk and soy allergens Consumers with an allergy or sensitivity to milk or soy run the risk of a serious or life-threatening allergic reaction if they consume the product.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 082988029693; lot code 9H203522, 9H203521; best-by date April 18, 2026 or 18APR2026. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who purchased the product being recalled are asked to return it to the place of purchase for a full refund.

Where was the recalled product sold?

It was distributed nationwide.

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