Volvo Trucks New VN recall: The door latch cable on the interior door handle may be incorrectly
The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening.
The hazard: Vehicle safety recall
The manufacturer filed this campaign after identifying a defect or a compliance failure. The summary above is their own description of it.
What the notice says: A door that cannot be opened from the inside may trap occupants, increasing the risk of injury.
Why it matters: The manufacturer identified a defect or a failure to meet a federal motor vehicle safety standard. The summary above describes the specific component and what it can do.
Recall details
- Recall number
- 25V620000
- Published
- September 18, 2025
- Risk level
- NHTSA safety recall
- Status
- Open safety recall
- Issued by
- National Highway Traffic Safety Administration
- Brand
- Volvo Trucks
- Product type
- Latches/Locks/Linkages
- Distribution
- Nationwide
- Vehicles
- Volvo VNL (4)
- Lot / code info
- NHTSA campaign number 25V620000
Products covered by this recall
Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 New VN trucks. The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening.
Vehicles in this campaign
Check your product
The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.
Vehicle
Match this against the make and model on your registration.
- New VN
Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.
What to do about Vehicle
Volvo Trucks — The manufacturer filed this campaign after identifying a defect or a compliance failure. The summary above is their own description of it.
- Read the summary above for the component involved — it determines how urgent this is for you.
- Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
- If the notice names a symptom you have already noticed, mention it when you book.
- Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
What the recall repair costs you
Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.
- Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
- Ask about a loaner or rental when you book, not when you arrive. On a parts-delayed campaign it is frequently available and almost never volunteered.
- Keep receipts for towing, storage or a rental you arranged yourself — reimbursement for these is common where the vehicle was undrivable.
- If you already paid an independent garage for the same fix, submit the invoice to the manufacturer under their reimbursement plan.
Remedy named in the notice: Dealers will replace the door latch cable and pivot clip, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact Volvo Trucks' customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2508. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.
Company contact: Volvo Trucks North America
The official notice
This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.
Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls
Questions people ask about this recall
Why was Volvo Trucks latches/locks/linkages recalled?
The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening. A door that cannot be opened from the inside may trap occupants, increasing the risk of injury.
How do I know if I have the recalled product?
The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.
What should I do with it right now?
Read the summary above for the component involved — it determines how urgent this is for you.
Can I get my money back?
The notice says: Dealers will replace the door latch cable and pivot clip, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact Volvo Trucks' customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2508. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.
Does the repair cost me anything?
No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.
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