NHTSA safety recall National Highway Traffic Safety Administration

Gulf States Toyota recall: The load carrying capacity modification label may display inaccurate added

Recall published 2+ years ago

The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…

The hazard: Visibility or lighting defect

The recall concerns equipment that determines what the driver can see, or what other road users can see of the vehicle.

What the notice says: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Why it matters: Lights, wipers, mirrors, the rear camera, the windshield or the instrument display may not work as required. These faults reduce what the driver can see, or what other road users can see of the vehicle.

Recall details

Recall number
24V548000
Published
July 23, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Gulf States Toyota
Product type
Equipment
Distribution
Nationwide
Vehicles
Toyota Camry Hybrid
Lot / code info
NHTSA campaign number 24V548000

Products covered by this recall

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Vehicles in this campaign

Check your product

The notice names 20 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Toyota 2023 GR Supra
  • 4 Runner
  • Corolla
  • Grand Highlander
  • Grand Highlander Hybrid
  • Land Cruiser Hybrid
  • Tacoma
  • Tacoma Hybrid
  • BZ4X
  • Corolla Cross Hybrid
  • GR Corolla
  • GR86
  • Highlander
  • Highlander Hybrid
  • Prius
  • Prius Prime
  • Sequoia Hybrid
  • Tundra
  • Tundra Hybrid
  • Venza Hybrid

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Visibility

Gulf States Toyota — The recall concerns equipment that determines what the driver can see, or what other road users can see of the vehicle.

  1. Check the specific item the notice names — a reversing camera or a dashboard display that works intermittently still counts as a defect.
  2. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  3. Until it is repaired, rely on mirrors and a physical look over your shoulder rather than the camera, and keep headlights on in poor light.
  4. If an instrument cluster goes blank, note when it happens; that detail helps the dealer reproduce the fault.

What the recall repair costs you

Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.

  • Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
  • Ask about a loaner or rental when you book, not when you arrive. On a parts-delayed campaign it is frequently available and almost never volunteered.
  • Keep receipts for towing, storage or a rental you arranged yourself — reimbursement for these is common where the vehicle was undrivable.
  • If you already paid an independent garage for the same fix, submit the invoice to the manufacturer under their reimbursement plan.

Remedy named in the notice: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Company contact: Gulf States Toyota, Inc.

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Gulf States Toyota equipment recalled?

The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number… A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check the specific item the notice names — a reversing camera or a dashboard display that works intermittently still counts as a defect.

Can I get my money back?

The notice says: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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