NHTSA safety recall National Highway Traffic Safety Administration

Toyota Camry Hybrid and Corolla Cross Hybrid recall: A bolt inside the inverter may not have been tightened properly

Recall published 10 months ago

A bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal.

The hazard: Loss of drive power or rollaway

This campaign covers a loss of drive power or an unintended rollaway, where the vehicle stops doing what the driver asked of it.

What the notice says: Incomplete contact can cause a loss of motive power, increasing the risk of a crash. In addition, a loose bolt can cause an electrical short while the vehicle is powered on, increasing the risk of a fire.

Why it matters: The vehicle may stall, lose motive power while being driven, or roll away after being left in park. A stall at speed removes power steering and power braking assistance at the same moment.

Recall details

Recall number
25V869000
Published
December 16, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Toyota
Product type
Hybrid Propulsion System
Distribution
Nationwide
Vehicles
Toyota Camry Hybrid
Lot / code info
NHTSA campaign number 25V869000

Products covered by this recall

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025-2026 Camry Hybrid and 2026 Corolla Cross Hybrid vehicles. A bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Camry Hybrid
  • Corolla Cross Hybrid

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Power loss

Toyota — This campaign covers a loss of drive power or an unintended rollaway, where the vehicle stops doing what the driver asked of it.

  1. If the vehicle has already stalled or rolled, stop using it and tell the dealer that when you book — it moves you up the queue.
  2. Avoid high-speed roads with no hard shoulder if the notice describes a stall while driving.
  3. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  4. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.

Costs, reimbursement and your rights

The repair itself is free. What people most often miss is that money already spent can frequently be claimed back.

  • If you paid for the same repair out of pocket before the recall was announced, ask the manufacturer for reimbursement. Carmakers must run a reimbursement plan for pre-notification repairs; you will need the original invoice.
  • If a dealer refuses the repair, delays it unreasonably or tries to bill you, complain to the manufacturer’s customer line, then to NHTSA. Those complaints are logged against the campaign.
  • An unrepaired open recall can affect a sale or trade-in. Closing it out costs nothing and protects the value of the vehicle.
  • Towing is normally covered where the vehicle is unsafe to drive, and loaner cars or rental reimbursement are often available on long parts delays. Neither is usually offered unless you ask.

Remedy named in the notice: Dealers will replace the inverter assembly, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TB15/25TA15.

Company contact: Toyota Motor Engineering & Manufacturing

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Toyota hybrid propulsion system recalled?

A bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal. Incomplete contact can cause a loss of motive power, increasing the risk of a crash. In addition, a loose bolt can cause an electrical short while the vehicle is powered on, increasing the risk of a fire.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

If the vehicle has already stalled or rolled, stop using it and tell the dealer that when you book — it moves you up the queue.

Can I get my money back?

The notice says: Dealers will replace the inverter assembly, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TB15/25TA15.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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