SHEIN Distribution Corporation Spiral Toys recall: Risk of Serious Injury or Death from Choking Hazard; Violate Small Ball Ban
Risk of Serious Injury or Death from Choking Hazard; Violate Small Ball Ban



The hazard: Choking hazard
This is a choking-hazard recall, aimed at children under three who cannot clear an obstruction themselves.
What the notice says: The toys violate the small ball ban because they contain small balls and are intended for children under three years of age, posing a deadly choking hazard.
Why it matters: Small parts can come off this product, or it contains pieces small enough to block a young child’s airway. Children under three explore with their mouths, and a blocked airway leaves minutes, not hours.
Symptoms and when to call a doctor
If a child is coughing forcefully, let them cough — that clears an object better than anything you can do. If they cannot cough, cry or breathe, call 911 and begin back blows and chest thrusts for an infant, or abdominal thrusts for an older child, if you are trained. After any episode where the object was swallowed rather than spat out, have the child checked: a piece can lodge in the oesophagus without obvious symptoms.
This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.
Recall details
- Recall number
- 10938
- Published
- September 3, 2026
- Risk level
- CPSC recall
- Status
- Active recall
- Issued by
- U.S. Consumer Product Safety Commission
- Brand
- SHEIN Distribution Corporation
- Product type
- Toys & Children
- Units affected
- About 963
- Sold at
- Shein
- Made in
- China
Products covered by this recall
This recall involves the Spiral Toy (spinning toy). The toy comes with various colored platforms (three, five, or seven, depending on the model) that can be stacked and several yellow plastic balls with a bear head and a basket at the top. One model comes with a basket and a bull head. The packaging lists the manufacturer, manufacturer’s address and email, product name, batch code and various warnings on a sticker label. A separate sticker label has the SKU code “sl25013088678574868” with a bar code and “Made in China” along with various Chinese characters.
What to do about Choking
SHEIN Distribution Corporation — This is a choking-hazard recall, aimed at children under three who cannot clear an obstruction themselves.
- Take the product away from any child under three and check the floor and furniture for pieces that have already come off.
- Do not hand it down to a younger sibling or drop it at a charity shop.
- Follow the remedy on this page — most choking recalls are refunded in full.
- Refresh infant and child choking first aid if it has been a while; the Red Cross and most hospitals run short courses.
How the remedy works
CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.
- A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
- A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
- A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
- Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
Remedy named in the notice: Consumers should stop using the recalled toys immediately, take them away from children and contact SHEIN for a full refund. Consumers will be asked to affirm they disposed of the entire toy, including the small balls.
Company contact: SHEIN toll-free at 833-853-8668 from 9 a.m. to 6 p.m. PT Monday through Friday, email at [email protected] or online at https://us.shein.com/product-recalls/list or https://us.shein.com and click on “Product Recalls” at the bottom of the page for more information.
The official notice
This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.
Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls
Questions people ask about this recall
Why was SHEIN Distribution Corporation toys & children recalled?
Risk of Serious Injury or Death from Choking Hazard; Violate Small Ball Ban The toys violate the small ball ban because they contain small balls and are intended for children under three years of age, posing a deadly choking hazard.
How do I know if I have the recalled product?
The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.
What should I do with it right now?
Take the product away from any child under three and check the floor and furniture for pieces that have already come off.
Can I get my money back?
The notice says: Consumers should stop using the recalled toys immediately, take them away from children and contact SHEIN for a full refund. Consumers will be asked to affirm they disposed of the entire toy, including the small balls.
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