Sauna360 Expands of Tylö Halmstad and Kiruna Hybrid Saunas recall: Fall Hazard; New Remedy Provided
Fall Hazard; New Remedy Provided



The hazard: Fall or tip-over hazard
The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.
What the notice says: The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.
Symptoms and when to call a doctor
After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.
This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.
Recall details
- Recall number
- 10979
- Published
- September 17, 2026
- Risk level
- CPSC recall
- Status
- Active recall
- Issued by
- U.S. Consumer Product Safety Commission
- Brand
- Sauna360 Expands
- Product type
- Saunas
- Units affected
- About 6,000 (Sauna 360 previously recalled Tylö Halmstad and Kiruna Hybrid Saunas in October 2025)
- Distribution
- Nationwide
- Made in
- China
- Reports of harm
- Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle.
Products covered by this recall
This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall:
What to do about Fall
Sauna360 Expands — The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.
- Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
- Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.
- Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
- Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
How the remedy works
CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.
- A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
- A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
- Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
- Return shipping is the company’s cost. If you are asked to pay it, push back.
Remedy named in the notice: Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.
Company contact: Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: [email protected] or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
The official notice
This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.
Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls
Questions people ask about this recall
Why was Sauna360 Expands saunas recalled?
Fall Hazard; New Remedy Provided The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
How do I know if I have the recalled product?
The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.
What should I do with it right now?
Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
Can I get my money back?
The notice says: Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.
Where was the recalled product sold?
It was distributed nationwide.
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