Highest risk U.S. Food and Drug Administration

Rizo Brothers California Creamery Cheese, Yogurt, Sour cream recall: Expanded recall for potential Listeria monocytogenes contamination

Recall published 2+ years ago

Expanded recall for potential Listeria monocytogenes contamination

Rizo Brothers California Creamery Dairy — recalled dairyRizo Brothers California Creamery Dairy — recalled dairy (photo 2)Rizo Brothers California Creamery Dairy — recalled dairy (photo 3)Rizo Brothers California Creamery Dairy — recalled dairy (photo 4)
4 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Listeria contamination

Because the organism here is Listeria, the recall is about where the food has been rather than how it looks today. Treat an affected pack as contaminated even if it is sealed and in date.

What the notice says: (“RLF”) is voluntarily recalling its dairy products listed below because they have the potential to be contaminated with Listeria monocytogenes , an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Why it matters: Listeria monocytogenes is unusual among foodborne bacteria because it keeps growing at refrigerator temperature. A contaminated pack does not become safer for sitting in the cold, and it will look, smell and taste completely normal.

Symptoms and when to call a doctor

Listeriosis is mild or silent in most healthy adults, but it is serious for pregnant people, newborns, adults over 65 and anyone whose immune system is suppressed. The CDC describes intestinal illness as diarrhoea and vomiting, and invasive illness as fever, muscle aches, headache, stiff neck, confusion, loss of balance or convulsions. In pregnancy it can cause miscarriage, stillbirth or infection in the newborn even when the parent feels only mildly unwell. Symptoms can start within a day or not appear for weeks, so tell any doctor you see that you ate a recalled product and give them the date.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
February 5, 2024
Risk level
Highest risk
Issued by
U.S. Food and Drug Administration
Brand
Rizo Brothers California Creamery
Product type
Dairy
Distribution
Nationwide
Sold at
Whole Foods

Products covered by this recall

Cheese, Yogurt, Sour cream

What the company announced

MODESTO, Calif. (February 5, 2024) – Rizo-López Foods, Inc. (“RLF”) is voluntarily recalling its dairy products listed below because they have the potential to be contaminated with Listeria monocytogenes , an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea. Listeria infection can cause miscarriages and stillbirths among pregnant women.

Based on information shared by the CDC and FDA, RLF may be a potential source of illness in an ongoing nationwide Listeria monocytogenes outbreak.

The recalled products were distributed nationwide by RLF and through distributors. Products also were sold at retail deli counters including, but not limited to, El Super, Cardenas Market, Northgate Gonzalez, Superior Groceries, El Rancho, Vallarta, Food City, La Michoacana, and Numero Uno Markets.

The recalled products include cheese, yogurt, and sour cream sold under the brand names Tio Francisco, Don Francisco, Rizo Bros, Rio Grande, Food City, El Huache, La Ordena, San Carlos, Campesino, Santa Maria, Dos Ranchitos, Casa Cardenas, and 365 Whole Foods Market. Representative images of the recalled products are provided below.

Consumers should check their refrigerators and freezers for any of the products listed below and dispose of them. Consumers with questions may contact the company at 1-833-296-2233, which will be monitored 24 hours a day.

This recall is being carried out with the knowledge of the U.S. Food and Drug Administration.

FDA has reason to believe that the following retail locations received dairy products that were included in the recall by Rizo-López Foods, Inc. Recalled products include Cheddar, Cotija, Freir, Fresco, Monterey, Oaxaca, Panela, and Paneer cheeses, yogurt, and sour cream. This list may not include all retail establishments that have received the recalled product or may include retail establishments that did not actually receive the recalled product. Therefore, it is important that you use the product-specific identification information, available here, in addition to this list of retail stores, when you check the food you have to see if it has been recalled.

Retail Establishments That Received Rizo-López Foods Dairy Products

Expanded List of Products

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

What to do about Listeria

Rizo Brothers California Creamery — Because the organism here is Listeria, the recall is about where the food has been rather than how it looks today. Treat an affected pack as contaminated even if it is sealed and in date.

  1. Do not eat it and do not open a sealed pack to inspect it — opening it only spreads the bacteria around your kitchen.
  2. Wash and then sanitise anything the food touched: the fridge shelf and drawer, chopping boards, knives, counters and your hands. Listeria colonises cold surfaces and can survive there after the food is gone.
  3. If anyone in the household is pregnant, over 65 or immunocompromised, call a clinician for advice even if nobody feels ill. That conversation is quick and it is the whole point of a Listeria recall.
  4. Photograph the label, the lot code and the date mark before the pack leaves the house — that picture is what a refund claim runs on.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers should check their refrigerators and freezers for any of the products listed below and dispose of them.

Company contact: Rizo Lopez Foods, Inc. — Consumers: 1-833-296-2233 — Media: Daren Williams, 209-232-3703, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Rizo Brothers California Creamery dairy recalled?

Expanded recall for potential Listeria monocytogenes contamination (“RLF”) is voluntarily recalling its dairy products listed below because they have the potential to be contaminated with Listeria monocytogenes , an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

Do not eat it and do not open a sealed pack to inspect it — opening it only spreads the bacteria around your kitchen.

Can I get my money back?

The notice says: Consumers should check their refrigerators and freezers for any of the products listed below and dispose of them.

Where was the recalled product sold?

It was distributed nationwide, including at Whole Foods.

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