NHTSA safety recall National Highway Traffic Safety Administration

Chrysler recall: A software error may cause the instrument panel cluster display to be blank

Recall published 11 months ago

A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light…

The hazard: Brake system defect

This is a brake recall, which is the category where the gap between "the car feels fine" and a failure is shortest.

What the notice says: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.

Why it matters: A fault in the braking system can lengthen stopping distances or cause a loss of braking. Unlike most vehicle faults, this one gives very little warning before it matters.

Recall details

Recall number
25V826000
Published
December 1, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Chrysler
Product type
Electrical System
Distribution
Nationwide
Vehicles
RAM 3500 · RAM 5500
Lot / code info
NHTSA campaign number 25V826000

Products covered by this recall

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Vehicles in this campaign

Check your product

The notice names 6 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Ram 1500 Pickup
  • Ram 2500 Pickup
  • Ram 3500 Pickup
  • Ram 3500 Cab Chassis
  • Ram Cab Chassis
  • and Ram 5500 Cab Chassis

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Brakes

Chrysler — This is a brake recall, which is the category where the gap between "the car feels fine" and a failure is shortest.

  1. Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.
  2. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  3. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  4. Tell the dealer if you have noticed a soft or sinking pedal, a longer stop, a warning light or a new noise — those symptoms affect how urgently they fit you in.

Costs, reimbursement and your rights

The repair itself is free. What people most often miss is that money already spent can frequently be claimed back.

  • If you paid for the same repair out of pocket before the recall was announced, ask the manufacturer for reimbursement. Carmakers must run a reimbursement plan for pre-notification repairs; you will need the original invoice.
  • A dealer may not charge a diagnostic, inspection or shop-supplies fee for recall work. If one appears on the estimate, query it before you sign.
  • If a dealer refuses the repair, delays it unreasonably or tries to bill you, complain to the manufacturer’s customer line, then to NHTSA. Those complaints are logged against the campaign.
  • An unrepaired open recall can affect a sale or trade-in. Closing it out costs nothing and protects the value of the vehicle.

Remedy named in the notice: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

Company contact: Chrysler (FCA US, LLC)

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Chrysler electrical system recalled?

A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light… An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.

Can I get my money back?

The notice says: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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