NHTSA safety recall National Highway Traffic Safety Administration

Chrysler recall: A software error in the occupant restraint controller module may cause

Recall published 10 months ago

A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control…

The hazard: Airbag or restraint defect

An airbag defect is what this recall addresses. The failure modes range from not deploying at all to deploying with too much force.

What the notice says: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

Why it matters: The airbag or its inflator may not deploy correctly, may deploy without a crash, or may send fragments into the cabin when it fires. The system is meant to be the last line of protection, so a fault in it is only discovered at the worst possible moment.

Recall details

Recall number
25V882000
Published
December 18, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Chrysler
Product type
Air Bags
Distribution
Nationwide
Vehicles
RAM 3500 · RAM 5500
Lot / code info
NHTSA campaign number 25V882000

Products covered by this recall

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

Vehicles in this campaign

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Ram 2500 Pickup
  • Pickup
  • Cab Chassis
  • and 5500 Cab Chassis

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Airbag

Chrysler — An airbag defect is what this recall addresses. The failure modes range from not deploying at all to deploying with too much force.

  1. Treat this as a high-priority repair rather than something to fit around your next service.
  2. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  3. If the airbag warning light is on, say so when you book — it changes the diagnosis and sometimes the parts needed.
  4. Do not fit seat covers or dashboard accessories over an airbag module while the campaign is open.

What the recall repair costs you

Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.

  • Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
  • If you already paid an independent garage for the same fix, submit the invoice to the manufacturer under their reimbursement plan.
  • Get the closed campaign noted on your service record. Buyers and insurers both check.
  • Ask about a loaner or rental when you book, not when you arrive. On a parts-delayed campaign it is frequently available and almost never volunteered.

Remedy named in the notice: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Company contact: Chrysler (FCA US, LLC)

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Chrysler air bags recalled?

A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control… Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Treat this as a high-priority repair rather than something to fit around your next service.

Can I get my money back?

The notice says: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

Related recalls