Elevated risk U.S. Food and Drug Administration

Psp Pig ears recall: Potential Salmonella contamination

Recall published 7+ years ago

Potential Salmonella contamination

Psp Animal feed — recalled animal feed
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Salmonella contamination

Salmonella is what triggered this notice. The bacteria transfer readily from hands and surfaces, which is why the clean-up matters as much as the disposal.

What the notice says: Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Why it matters: Salmonella is one of the most common causes of foodborne illness in the United States. It spreads easily from a contaminated product to hands, taps, cloths and other food in the same kitchen.

Symptoms and when to call a doctor

The CDC describes salmonellosis as diarrhoea, fever and stomach cramps that usually begin between six hours and six days after exposure and last about four to seven days. Most people recover without treatment. Children under five, adults over 65 and people with weakened immune systems are more likely to become seriously ill. Seek care for diarrhoea with a high fever, bloody stools, vomiting that stops you keeping liquids down, diarrhoea lasting more than three days, or signs of dehydration such as very little urine, a dry mouth or dizziness when standing.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
July 3, 2019
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Psp
Product type
Animal feed
Distribution
Alabama, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, West Virginia

Products covered by this recall

Pig ears

What the company announced

With the recent announcements of the Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) investigating contaminated Pig Ear Treats connecting to Salmonella, Pet Supplies Plus is advising consumers it is recalling bulk pig ear product supplied to all locations by several different vendors due to the potential of Salmonella contamination. Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Individuals infected with Salmonella should monitor for some, or all, of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Bulk pig ears were distributed to Pet Supplies Plus stores in AL, AR, CA, CO, CT, DE, FL, GA, IA, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NE, NH, NJ, NY, OH, OK, PA, RI, SC, TN, TX, VA, WI and WV. Bulk pig ears were stocked in open bins. Prepackaged branded pig ears are not included in this voluntary recall.

To date, 45 individuals in 13 states have been diagnosed with Salmonella related illness. However, none of these cases are confirmed to be a result of purchasing pig ears from Pet Supplies Plus.

Testing by the Michigan Department of Agriculture and Rural Development revealed that aging bulk pig ear product in one of our stores tested positive for Salmonella. We have pulled bulk pig ear product from the shelves at all of our stores and have stopped shipping bulk pig ears from our Distribution Center. We are working with the FDA as they continue their investigation as to what caused the reported Salmonella related illnesses.

Consumers who have purchased bulk pig ears should discontinue use of the product and discard it. Consumers who have further questions are welcome to contact our Neighbor Service team at 734-793- 6564 between Monday and Friday 9 a.m. - 4 p.m. EST (excluding holidays).

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

What to do about Salmonella

Psp — Salmonella is what triggered this notice. The bacteria transfer readily from hands and surfaces, which is why the clean-up matters as much as the disposal.

  1. Stop eating the product and keep it away from anything ready to eat.
  2. Wash your hands with soap and water after handling the pack, and wash any dish, utensil or surface it touched in hot soapy water.
  3. If you repackaged or froze it, check the freezer too. Salmonella is not killed by freezing.
  4. Watch everyone who ate it for about a week, and call a doctor sooner for a child under five or an adult over 65.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who have purchased bulk pig ears should discontinue use of the product and discard it.

Company contact: Pet Supplies Plus — Consumers: Neighbor Service team, 734-793- 6564 — Media: Kathryn Frakes, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Psp animal feed recalled?

Potential Salmonella contamination Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

Stop eating the product and keep it away from anything ready to eat.

Can I get my money back?

The notice says: Consumers who have purchased bulk pig ears should discontinue use of the product and discard it.

Which states were affected?

The notice lists Alabama, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas and others.

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