NHTSA safety recall National Highway Traffic Safety Administration

Porsche Cars recall: A retaining ring on top of the suspension strut may come loose

Recall published 1+ years ago

A retaining ring on top of the suspension strut may come loose, resulting in a dislodged strut and air loss from the strut spring.

The hazard: Steering or suspension defect

A steering component may separate on these vehicles. That is why the notice reads as urgent even though most affected cars will never show a symptom.

What the notice says: An air suspension strut failure may cause a loss of vehicle handling and control, increasing the risk of a crash.

Why it matters: A steering or suspension component may separate, loosen or fail. The result is a partial or total loss of steering control, typically without warning and often at speed.

Recall details

Recall number
25V415000
Published
July 15, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Porsche Cars
Product type
Suspension
Distribution
Nationwide
Vehicles
Porsche Panamera
Lot / code info
NHTSA campaign number 25V415000

Products covered by this recall

Porsche Cars North America, Inc. (Porsche) is recalling certain 2025 Panamera E-hybrid, Taycan, and Panamera vehicles. A retaining ring on top of the suspension strut may come loose, resulting in a dislodged strut and air loss from the strut spring.

Vehicles in this campaign

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Panamera E-hybrid
  • Taycan
  • and Panamera

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Steering

Porsche Cars — A steering component may separate on these vehicles. That is why the notice reads as urgent even though most affected cars will never show a symptom.

  1. Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.
  2. Do not have an independent shop "tighten it up" in the meantime; the recall repair usually involves a redesigned part, not a torque adjustment.
  3. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  4. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.

What the recall repair costs you

Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.

  • Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
  • Get the closed campaign noted on your service record. Buyers and insurers both check.
  • Ask about a loaner or rental when you book, not when you arrive. On a parts-delayed campaign it is frequently available and almost never volunteered.
  • Keep receipts for towing, storage or a rental you arranged yourself — reimbursement for these is common where the vehicle was undrivable.

Remedy named in the notice: Dealers will inspect the retaining ring and reinstall it as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ASA6.

Company contact: Porsche Cars North America, Inc.

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Porsche Cars suspension recalled?

A retaining ring on top of the suspension strut may come loose, resulting in a dislodged strut and air loss from the strut spring. An air suspension strut failure may cause a loss of vehicle handling and control, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.

Can I get my money back?

The notice says: Dealers will inspect the retaining ring and reinstall it as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ASA6.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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