Class II U.S. Food and Drug Administration

Philips Medical Systems Nederland B.v. Allura system recall: It was identified that HDDs used in the PCs of Azurion and Allura systems

Recall published 5 months ago

It was identified that HDDs used in the PCs of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

The hazard: Device safety concern

The manufacturer or the FDA identified a problem with this device. The model, lot and catalogue numbers are what define the scope.

What the notice says: It was identified that HDDs used in the PCs of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

Why it matters: The FDA recorded an enforcement action against this device. Most device recalls are corrections rather than removals, so the device often stays in use while the manufacturer issues a fix.

Recall details

Recall number
Z-2259-2026
Published
June 3, 2026
Risk level
Class II
Status
Ongoing
Issued by
U.S. Food and Drug Administration
Brand
Philips Medical Systems Nederland B.v.
Product type
Medical devices
Distribution
Nationwide
Made in
Netherlands
Lot / code info
1. Allura Xper FD10; Model: 722003; UDI-DI: N/A; Serial Numbers: 445, 1555, 1114, 1529, 472, 1349, 1594, 1311, 1472, 1187, 1700, 1031, 912, 913, 940, 285, 1637, 5, 797, 639, 452, 1585, 535, 1338, 1641, 1916, 614, 605, 492, 1612, 505, 239, 1216, 1169, 1118, 115, 519, 356, 715, 423, 1399, 789, 1509, 1016, 875, 1923, 313, 314, 1919, 1458, 369, 1176, 1230, 1925, 339, 1325, 1633, 596, 1784, 464, 796, 1928, 1025, 292, 1669, 1697, 708, 1, 1760, 1452, 346, 961, 1172, 354, 416, 363, 582, 161, 569, 922; 2. Allura Xper FD10; Model: 722010; UDI: (01)00884838059030(21)1123, (01)00884838059030(21)932, (01)00884838059030(21)239, (01)00884838059030(21)360, (01)00884838059030(21)500, (01)00884838059030(21)794, (01)00884838059030(21)939, (01)00884838059030(21)921, (01)00884838059030(21)286, (01)00884838059030(21)1440, (01)00884838059030(21)1144, (01)00884838059030(21)521, (01)00884838059030(21)33, (01)00884838059030(21)107, (01)00884838059030(21)1025, (01)00884838059030(21)668, (01)00884838059030(21)656, (01)00884838059030(21)1261, (01)00884838059030(21)1170, (01)00884838059030(21)585, (01)00884838059030(21)1128, (01)00884838059030(21)882, (01)00884838059030(21)1230, (01)00884838059030(21)280, (01)00884838059030(21)488, (01)00884838059030(21)787, (01)00884838059030(21)968, (01)00884838059030(21)890, (01)00884838059030(21)780, (01)00884838059030(21)190, (01)00884838059030(21)1181, (01)00884838059030(21)694, (01)00884838059030(21)1279, (01)00884838059030(21)344, (01)00884838059030(21)1149, (01)00884838059030(21)423, (01)00884838059030(21)1176, (01)00884838059030(21)1173, (01)00884838059030(21)1040, (01)00884838059030(21)1309, (01)00884838059030(21)763, (01)00884838059030(21)931, (01)00884838059030(21)478, (01)00884838059030(21)1298, (01)00884838059030(21)970, (01)00884838059030(21)1226, (01)00884838059030(21)290, (01)00884838059030(21)365, (01)00884838059030(21)651, (01)00884838059030(21)1292, (01)00884838059030(21)1275, (01)00884838059030(21)755, (01)00884838059030(21)671, (01)00884838059030(21)677, (01)00884838059030(21)1336, (01)00884838059030(21)477, (01)00884838059030(21)1078, (01)00884838059030(21)467, (01)00884838059030(21)1369, (01)00884838059030(21)792, (01)00884838059030(21)679, (01)00884838059030(21)485, (01)00884838059030(21)395, (01)00884838059030(21)592, (01)00884838059030(21)1312, (01)00884838059030(21)1302, (01)00884838059030(21)505, (01)00884838059030(21)714, (01)00884838059030(21)414, (01)00884838059030(21)785, (01)00884838059030(21)1283, (01)00884838059030(21)119, (01)00884838059030(21)662, (01)00884838059030(21)698, (01)00884838059030(21)690, (01)00884838059030(21)1235, (01)00884838059030(21)1233, (01)00884838059030(21)1236, (01)00884838059030(21)1234, (01)00884838059030(21)158, (01)00884838059030(21)1009, (01)00884838059030(21)992, (01)00884838059030(21)1214, (01)00884838059030(21)1064, (01)00884838059030(21)979, (01)00884838059030(21)764, (01)00884838059030(21)920, (01)00884838059030(21)788, (01)00884838059030(21)1396, (01)00884838059030(21)902, (01)00884838059030(21)1344, (01)00884838059030(21)1183, (01)00884838059030(21)453, (01)00884838059030(21)1118, (01)00884838059030(21)411, (01)00884838059030(21)1210, (01)00884838059030(21)1209, (01)00884838059030(21)1041, (01)00884838059030(21)1042, (01)00884838059030(21)1432, (01)00884838059030(21)308, (01)00884838059030(21)833, (01)00884838059030(21)1310, (01)00884838059030(21)728, (01)00884838059030(21)791, (01)00884838059030(21)480, (01)00884838059030(21)1263, (01)00884838059030(21)987, (01)00884838059030(21)986, (01)00884838059030(21)422, (01)00884838059030(21)905, (01)00884838059030(21)218, (01)00884838059030(21)1005, (01)00884838059030(21)1425, (01)00884838059030(21)1397, (01)00884838059030(21)1398, (01)00884838059030(21)1132, (01)00884838059030(21)468, (01)00884838059030(21)1442, (01)00884838059030(21)1048, (01)00884838059030(21)648, (01)00884838059030(21)646, (01)00884838059030(21)1126, (01)00884838059030(21)873, (01)00884838059030(21)252, (01)00884838059030(21)343, (01)008…
UPC codes
00884838059030

Products covered by this recall

Allura system; System Code Description (Model Numbers): Allura Xper FD10 (722003, 722010, 722026), Allura Xper FD10 OR Table (722022, 722033), Allura Xper FD10/10 (722005, 722011, 722027), Allura Xper FD20 (722006, 722012, 722028), Allura Xper FD20 Biplane (722008, 722013), Allura Xper FD20 OR Table (722015, 722023, 722035), Allura Xper FD20 Biplane OR Table (722025), Allura Xper FD20/10 (722029), Allura Xper FD20/15 (722058), Allura Xper FD20/15 OR Table (722059), Allura Xper FD20/20 (722038), Allura Xper FD20/20 OR Table (722039);

Check your product

The notice names 10 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 00884838059030

Model or item number

On the rating label, the box or the instruction sheet.

  • 722003
  • 722010

Serial number

On the rating plate, often next to the date of manufacture.

  • 445
  • 1555
  • 1114
  • 1529
  • 472
  • 1349
  • 1594

Codes are lifted verbatim from the FDA — Device enforcement notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Device

Philips Medical Systems Nederland B.v. — The manufacturer or the FDA identified a problem with this device. The model, lot and catalogue numbers are what define the scope.

  1. Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.
  2. If you are a facility, quarantine affected stock and log the correction.
  3. Report device problems to the FDA through MedWatch.
  4. If the device is implanted or you depend on it daily, speak to your clinician before changing how you use it.

Who pays for a device recall

The manufacturer funds the remedy. The practical question is usually which link in the chain executes it.

  • If a clinic fitted or supplied the device, start there — they hold the serial-number records the manufacturer needs.
  • Ask for written confirmation that the remedy was applied to your serial number. That is what an insurer or a future clinician will want to see.
  • If you bought it yourself online or from a pharmacy, go to the manufacturer’s recall page rather than the retailer; device claims are handled centrally.
  • Where the remedy is a software update, there is nothing to claim, but do confirm the version changed afterwards.

Company contact: PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. — Veenpluis 6, Best

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Device enforcement record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Philips Medical Systems Nederland B.v. medical devices recalled?

It was identified that HDDs used in the PCs of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality. It was identified that HDDs used in the PCs of Azurion and Allura systems may show a decrease in performance as they age…

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 00884838059030; model number 722003, 722010. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.

Can I get my money back?

If a clinic fitted or supplied the device, start there — they hold the serial-number records the manufacturer needs.

Where was the recalled product sold?

It was distributed nationwide.

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