Elevated risk U.S. Food and Drug Administration

Ozona, Go Healthy Liquid Probiotics for adults and toddlers recall: Potential Foodborne Illness

Recall published 3+ years ago

Potential Foodborne Illness

Ozona, Go Healthy Pet food & treats — recalled pet food & treatsOzona, Go Healthy Pet food & treats — recalled pet food & treats (photo 2)
2 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Food safety concern

The notice above sets out the specific concern. Whatever the cause, the practical answer with food is the same: stop eating it and claim the refund.

What the notice says: Potential Foodborne Illness

Why it matters: The agency identified a problem with this product that made it unsafe or unfit to sell. The official summary above describes what it was.

Recall details

Published
August 1, 2023
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Ozona, Go Healthy
Product type
Pet food & treats
Sold at
Walmart, Amazon
Reports of harm
Although, no illnesses have been reported to date in connection with this problem.

Products covered by this recall

Liquid Probiotics for adults and toddlers; Probiotics for cats, dogs, swine, and equine

What the company announced

Ozona Organics, LLC of Ozona, Texas, is recalling its 4-ounce and 16-ounce bottles of Ozona Probiotics for Digestive Health (intended for human use), also labeled as GoHealthy Probiotics for Infants, Toddlers and Kids in 2-ounce bottles and GoHealthy Probiotics for Infants, Kids, Men and Women in 4-ounce bottles because they have the potential to become contaminated with microbial growth.

Ozona Organics is voluntarily recalling these products because of high water activity in the formula that provides a potential for microbial growth, which may be harmful. Although, no illnesses have been reported to date in connection with this problem.

The lots of Ozona Probiotics for Digestive Health were distributed through the company’s website, www.ozonaorganics.com and www.amazon.com .

The lots of GoHealthy Probiotics listed above were distributed through the company’s website www.gohealthy.us, www.amazon.com, and Walmart stores.

The Ozona Probiotics for Digestive Health products come in 4-ounce, blue glass bottles and 16-ounce, blue plastic bottles. The GoHealthy Probiotics for Infants, Toddlers and Kids come in 2-ounce, blue glass bottles. The GoHealthy Probiotics for Infants, Kids, Men and Women come in 4-ounce, blue glass bottles.

The lot numbers, manufacturing and expiration dates included are as follows and apply to both the Ozona and GoHealthy products listed above:

  • Lot Number: 011122 · Manufacturing Date: 11/1/21 · Expiration Date: 11/1/23
  • Lot Number: 011228 · Manufacturing Date: 12/28/21 · Expiration Date: 12/28/23
  • Lot Number: 020810 · Manufacturing Date: 8/10/22 · Expiration Date: 8/10/24
  • Lot Number: 021115 · Manufacturing Date: 11/15/22 · Expiration Date: 11/15/24
  • Lot Number: 022023 · Manufacturing Date: 12/15/22 · Expiration Date: 12/15/24
  • Lot Number: 030115 · Manufacturing Date: 1/15/23 · Expiration Date: 1/15/25
  • Lot Number: 030301 · Manufacturing Date: 3/1/23 · Expiration Date: 3/1/25

Lot numbers can be found on the back panel of product labels.

Ozona Organics Dog, Cat, Equine, and Swine Probiotics (intended for animal use) are being recalled in their entirety. The distribution dates for affected product are from August 2021 through July 2023. The recalling lots were distributed through the company’s website, www.ozonaorganics.com .

Ozona Organics Probiotics for Dogs and Probiotics for Cats come in 4-ounce, blue glass bottles with droppers. Ozona Organics Probiotics for Equine and Probiotics for Swine come in 1-gallon, white plastic bottles with handles.

No other Ozona Organics or Go Healthy products or batches are affected by this recall.

Consumers who have purchased the affected products are urged not to consume the products and instead dispose of them. Consumers with questions may contact Ozona Organics, LLC at (325) 203-4026 from 9:00 am - 4:00 pm CT, Monday-Friday. The safety, quality, and integrity of our products remain our number one priority. We sincerely apologize for any inconvenience this action represents to both our consumers and distributors.

We are working with the U.S. Food and Drug Administration (FDA) on this voluntary recall and will cooperate with them fully.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 20 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 011122
  • 011228
  • 020810
  • 021115
  • 022023
  • 030115
  • 030301

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 11/1/23
  • 12/28/23
  • 8/10/24
  • 11/15/24
  • 12/15/24
  • 1/15/25
  • 3/1/25

Model or item number

On the rating label, the box or the instruction sheet.

  • 16-ounce
  • July 2023

Package size

Match the net weight or the piece count on the front of the pack.

  • 4 ounce
  • 16 ounce
  • 2 ounce
  • 1 gallon

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Food safety

Ozona, Go Healthy — The notice above sets out the specific concern. Whatever the cause, the practical answer with food is the same: stop eating it and claim the refund.

  1. Stop eating it and check the codes on your pack against the identifiers listed on this page.
  2. Check the freezer and pantry for other packs from the same codes.
  3. If anyone is unwell after eating it, call a clinician and mention the recall by name.
  4. Bag it and bin it, or return it to the store for a refund.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Remedy named in the notice: Consumers who have purchased the affected products are urged not to consume the products and instead dispose of them.

Company contact: Ozona Organics, LLC — Consumers: Ozona Organics, LLC, 325-203-4026

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Ozona, Go Healthy pet food & treats recalled?

Potential Foodborne Illness Potential Foodborne Illness

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 011122, 011228, 020810; best-by date 11/1/23 or 12/28/23; model number 16-ounce, July 2023. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating it and check the codes on your pack against the identifiers listed on this page.

Can I get my money back?

The notice says: Consumers who have purchased the affected products are urged not to consume the products and instead dispose of them.

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