Elevated risk U.S. Food and Drug Administration

NaturesPlus Keto Living Sugar Control Capsules recall: Undeclared Gluten

Recall published 4+ years ago

Undeclared Gluten

NaturesPlus Other food products — recalled other food productsNaturesPlus Other food products — recalled other food products (photo 2)
2 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared wheat or gluten

This recall is a labelling failure: wheat or gluten is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

What the notice says: People who have allergies to wheat or gluten run the risk of serious or life-threatening allergic reactions if they consume these products.

Why it matters: The label does not declare wheat or gluten, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
May 6, 2022
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
NaturesPlus
Product type
Other food products
Distribution
Nationwide
UPC codes
097467820043
Reports of harm
There have been no reported incidents of illness or adverse reactions in connection with these products to date.

Products covered by this recall

Keto Living Sugar Control Capsules

What the company announced

Natural Organics, Inc., is voluntarily recalling four lots of NaturesPlus Keto Living Sugar Control Capsules 90 count, because it was found to contain gluten. People who have allergies to wheat or gluten run the risk of serious or life-threatening allergic reactions if they consume these products. Individuals with Gluten intolerance may experience minor to severe reactions after consuming this product. This could include upset stomach, diarrhea, fatigue, skin reactions and more.

It was discovered during routine testing that the product contains gluten. It was subsequently discovered that a raw material that is normally gluten free tested positive for gluten.

Gluten is a general name for the proteins found in wheat (wheatberries, durum, emmer, semolina, spelt, farina, farro, graham, KAMUT® khorasan wheat and einkorn), rye, barley and triticale – a cross between wheat and rye.

The listed products were distributed nationwide to consumers, retail stores and to the following foreign countries: Kenya, Spain, Trinidad, United Arab Emirates, and the United Kingdom.

The capsules are packaged in white jars and black caps; with labels having orange, white and black print bearing the product codes, lot numbers and “Best By” or “BBE” (Best Before End) dates are printed on the bottom of the bottle. The lots affected are:

NATURES PLUS KETO LIVING SUGAR CONTROL CAPSULES, 90 CAPSULES, Product No. 82004, UPC Code 097467820043, Lots 1362073, Best By 10/2025 and 1365200, Best By 10/2025; and

NATURES PLUS KETO LIVING SUGAR CONTROL CAPSULES, 90 CAPSULES, Product No. Ue82004, UPC Code 097467820043, Lots 1361754, BBE 10/2025 and 1364325, BBE 10/2025

There have been no reported incidents of illness or adverse reactions in connection with these products to date. No other Natural Organics, Inc. products are affected by this recall.

Natural Organics, Inc. has removed all affected products within existing inventory. This voluntary recall is announced in accord with FDA guidelines.

We are initiating recall notices to our accounts and consumers who received inventory of the recalled products with instructions for returning the recalled products and for notifying their customers of the recall.

Consumers who may have purchased affected lots of NaturesPlus Keto Living Sugar Control Capsules are advised to return them to the place of purchase.

Consumers with questions may contact the company at 1-800-645-9500, Monday – Friday, from 8:00 am to 4:30pm EDT.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 11 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 097467820043

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 1362073
  • 1361754
  • BBE 10/2025
  • 1364325
  • 90

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 10/2025
  • 1365200

Model or item number

On the rating label, the box or the instruction sheet.

  • 82004
  • Ue82004

Package size

Match the net weight or the piece count on the front of the pack.

  • 90 count

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Wheat

NaturesPlus — This recall is a labelling failure: wheat or gluten is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

  1. If anyone in your household avoids wheat or gluten, stop serving the product immediately and check whether any was used in food already prepared.
  2. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.
  3. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  4. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids wheat or gluten, you may simply eat it — the recall is about disclosure, not spoilage.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Remedy named in the notice: Consumers who may have purchased affected lots of NaturesPlus Keto Living Sugar Control Capsules are advised to return them to the place of purchase.

Company contact: NATURAL ORGANICS, INC — Consumers: NATURAL ORGANICS, INC, 1-800-645-9500

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was NaturesPlus other food products recalled?

Undeclared Gluten People who have allergies to wheat or gluten run the risk of serious or life-threatening allergic reactions if they consume these products.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 097467820043; lot code 1362073, 1361754, BBE 10/2025; best-by date 10/2025 or 1365200; model number 82004, Ue82004. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids wheat or gluten, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who may have purchased affected lots of NaturesPlus Keto Living Sugar Control Capsules are advised to return them to the place of purchase.

Where was the recalled product sold?

It was distributed nationwide.

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