Highest risk U.S. Food and Drug Administration

Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS Alcohol Antiseptic 80% recall: Due to Presence of Methanol

Recall published 3+ years ago

Due to Presence of Methanol

Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS Prescription & OTC drugs — recalled prescription & otc drugsMidwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS Prescription & OTC drugs — recalled prescription & otc drugs (photo 2)Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS Prescription & OTC drugs — recalled prescription & otc drugs (photo 3)
3 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Harmful chemical exposure

This notice concerns a chemical found in the product at a level regulators consider unsafe, which is usually caught by laboratory testing rather than by anybody noticing a problem.

What the notice says: Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death.

Why it matters: A chemical that should not be present at this level was found in the product. Depending on the substance, the concern may be a burn or irritation on contact, or a long-term risk from repeated exposure.

Symptoms and when to call a doctor

For a splash or spill, rinse the skin or eyes with running water for 15 to 20 minutes and remove contaminated clothing. If the product was swallowed, or if there is any trouble breathing, call Poison Control on 1-800-222-1222, which operates free and around the clock — or 911 if the person is collapsing, struggling to breathe or unconscious. Take the container or a photo of the label with you to any appointment.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
March 27, 2023
Risk level
Highest risk
Issued by
U.S. Food and Drug Administration
Brand
Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS
Product type
Prescription & OTC drugs
Distribution
Nationwide

Products covered by this recall

Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution; Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution

What the company announced

The company has issued a correction to the previous announcement..

FOR IMMEDIATE RELEASE – 4/3/2023 – Canton, SD, Jarman’s Midwest Cleaning Systems, Inc. is voluntarily recalling all lots of Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, and Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution to the consumer level. FDA testing found the presence of methanol.

Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death. Although all persons using these products on their hands are at risk, young children who accidently ingest these products and adolescents and adults who drink these products as an alcohol (ethanol) substitute are most at risk for methanol poisoning. To date, Jarman’s Midwest Cleaning System’s Inc. has not received any reports of adverse events related to these products.

Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, and Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution are used as hand sanitizers and marketed to help decrease bacteria on the skin when soap and water are not available. The products are packaged in 1-gallon clear or white plastic bottles. The product may have been purchased by the 1-gallon bottle, or by the case which contains 4 of the 1-gallon bottles per box. Product was distributed nationwide to wholesale distributors and local retail. Product information:

  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Manufacturer / Distributer · DOM · NDC · Volume
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Midwest Cleaning Solutions 404 Noid Rd, Canton SD 57013 800-288-0741 · 24MAR2020 through 18DEC2020 · None · 3.785 L
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Manufacturer / Distributer · DOM · NDC · Volume
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Clean Pro Supply, LLC 1533 Lyell Ave, Rochester, NY 14606 585-623-5075 · 24MAR2020 through 18DEC2020 · 77518-200-01 · 1 Gallon, 128 fl oz, 3785 mL
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Manufacturer / Distributer · DOM · NDC · Volume
  • Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution: Midwest Cleaning Solutions 404 Noid Rd, Canton SD 57013 800-288-0741 · 24MAR2020 through 18DEC2020 · 74663-002-01 · 3.785 L

Jarman’s Midwest Cleaning System’s Inc. is notifying its distributors by voluntary recall letters and consumers via this press release. Consumers that have the recalled products Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, and Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution should stop using and either dispose of it in accordance with local ordinances, or contact Jarman’s Midwest Cleaning Systems, Inc. for returns at 1-800-288-0741 Monday – Friday 8:30 am to 5 pm Central Time or [email protected] .

Consumers with questions regarding this recall can contact Jarman’s Midwest Cleaning System’s Inc. at [email protected] or 1-800-288-0741 Monday – Friday 8:30 am to 5 pm Central Time. Consumers should contact their healthcare provider if they have experienced any health concerns that may be related to using these products.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

Complete and submit the report Online

Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 1 gallon
  • 128 fl oz
  • 3785 mL

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Chemical

Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS — This notice concerns a chemical found in the product at a level regulators consider unsafe, which is usually caught by laboratory testing rather than by anybody noticing a problem.

  1. Stop using the product and keep it away from children and pets.
  2. Do not pour it down a drain or into a bin without checking local hazardous-waste rules, and never mix it with another cleaner.
  3. Ventilate the room if the product was sprayed or applied there.
  4. Keep the container — the lot code on it is what a refund claim and any medical follow-up both depend on.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers that have the recalled products Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, and Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution should stop using and either dispose of it in accordance with local ordinances, or contact Jarman’s Midwest Cleaning Systems, Inc. for returns at 1-800-288-0741 Monday – Friday 8:30 am to 5 pm Central Time or [email protected] .

Company contact: Jarman’s Midwest Cleaning Systems, Inc. — Consumers: Jarman’s Midwest Cleaning System’s Inc., 1-800-288-0741, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Midwest Cleaning Solutions, Clean Pro Supply, SOFT HANDS… recalled?

Due to Presence of Methanol Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and keep it away from children and pets.

Can I get my money back?

The notice says: Consumers that have the recalled products Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, SOFT HANDS Alcohol Antiseptic 80% Topical Solution Hand Sanitizer Non-sterile Solution, and Isopropyl Alcohol Antiseptic 75% Topical Solution Hand Sanitizer Non-sterile Solution should stop using and either dispose of it in accordance with local ordinances, or contact Jarman’s Midwest Cleaning Systems, Inc. for returns at 1-800-288-0741 Monday – Friday 8:30 am…

Where was the recalled product sold?

It was distributed nationwide.

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