NHTSA safety recall National Highway Traffic Safety Administration

Mercedes-Benz recall: The multi-purpose camera and the rearview mirror may be insufficiently

Recall published 1+ years ago

The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.

The hazard: Brake system defect

The campaign concerns the braking system. Most of these defects are intermittent, which is precisely why they are recalled rather than left to be noticed.

What the notice says: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

Why it matters: A fault in the braking system can lengthen stopping distances or cause a loss of braking. Unlike most vehicle faults, this one gives very little warning before it matters.

Recall details

Recall number
25V325000
Published
May 30, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Mercedes-Benz
Product type
Visibility
Distribution
Nationwide
Vehicles
Mercedes-Benz GLE 450 4MATIC · Mercedes-Benz GLE 450e 4MATIC · Mercedes-Benz GLS 450 4MATIC
Lot / code info
NHTSA campaign number 25V325000

Products covered by this recall

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.

Vehicles in this campaign

Check your product

The notice names 10 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • GLE 350 4MATIC
  • GLE 450e 4MATIC
  • GLE 450 4MATIC Coupe
  • GLE 450 4MATIC
  • GLS 450 4MATIC
  • Maybach GLS 600 4MATIC
  • AMG GLE 53 4MATIC
  • AMG GLE 53 4MATIC Coupe
  • AMG GLE 63 S 4MATIC Coupe
  • and AMG GLS 63 4MATIC

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Brakes

Mercedes-Benz — The campaign concerns the braking system. Most of these defects are intermittent, which is precisely why they are recalled rather than left to be noticed.

  1. Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.
  2. Tell the dealer if you have noticed a soft or sinking pedal, a longer stop, a warning light or a new noise — those symptoms affect how urgently they fit you in.
  3. Do not top up or change brake fluid as a workaround; it will not fix a mechanical or software defect and it may mask one.
  4. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.

What the recall repair costs you

Nothing, and that is a legal obligation rather than a goodwill gesture. The question worth asking is what else is covered.

  • Recall work is free for as long as you own the vehicle, with no mileage limit, no age limit for the current owner, and no requirement that you bought the car from that dealer.
  • If you already paid an independent garage for the same fix, submit the invoice to the manufacturer under their reimbursement plan.
  • Get the closed campaign noted on your service record. Buyers and insurers both check.
  • Ask about a loaner or rental when you book, not when you arrive. On a parts-delayed campaign it is frequently available and almost never volunteered.

Remedy named in the notice: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

Company contact: Mercedes-Benz USA, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Mercedes-Benz visibility recalled?

The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach. A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.

Can I get my money back?

The notice says: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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