NHTSA safety recall National Highway Traffic Safety Administration

Mercedes-Benz recall: The right-side front and rear tires may have sidewall damage

Recall published 2+ years ago

The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure.

The hazard: Tyre or wheel defect

The campaign concerns a wheel or tyre that may fail in service, which is why checking the code on the sidewall is the first job.

What the notice says: A sudden loss of tire pressure can result in a loss of vehicle control, increasing the risk of a crash.

Why it matters: A tyre or wheel may fail in service. A sudden tread separation or wheel failure at speed is difficult for any driver to control, whatever their experience.

Recall details

Recall number
24V780000
Published
October 18, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Mercedes-Benz
Product type
Tires
Distribution
Nationwide
Vehicles
Mercedes-Benz GLB 250
Lot / code info
NHTSA campaign number 24V780000

Products covered by this recall

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 GLB 250, GLB 250 4MATIC, and GLB 35 4MATIC vehicles. The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure.

Vehicles in this campaign

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • GLB 250
  • GLB 250 4MATIC
  • and GLB 35 4MATIC

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Tyres

Mercedes-Benz — The campaign concerns a wheel or tyre that may fail in service, which is why checking the code on the sidewall is the first job.

  1. Check the DOT code on the tyre sidewall or the part number on the wheel against the identifiers listed in the notice.
  2. Do not keep running on an affected tyre while you wait for stock — ask about a temporary replacement, which is normally provided free.
  3. Have the spare checked too; it is frequently from the same production batch and is just as frequently forgotten.
  4. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.

Remedy named in the notice: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100014.

Company contact: Mercedes-Benz USA, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Mercedes-Benz tires recalled?

The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure. A sudden loss of tire pressure can result in a loss of vehicle control, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check the DOT code on the tyre sidewall or the part number on the wheel against the identifiers listed in the notice.

Can I get my money back?

The notice says: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100014.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

Related recalls