Do not drive National Highway Traffic Safety Administration

Mercedes-Benz recall: The camber strut bracket may have been improperly welded onto the rear axle

Recall published 1+ years ago

The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

The hazard: Steering or suspension defect

The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

What the notice says: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

Why it matters: A steering or suspension component may separate, loosen or fail. The result is a partial or total loss of steering control, typically without warning and often at speed.

Recall details

Recall number
24V941000
Published
December 18, 2024
Risk level
Do not drive
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Mercedes-Benz
Product type
Power Train
Distribution
Nationwide
Vehicles
Mercedes-Benz E 350 · Mercedes-Benz E 350 4MATIC · Mercedes-Benz E 450 4MATIC
Lot / code info
NHTSA campaign number 24V941000

Products covered by this recall

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

Vehicles in this campaign

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • E 350
  • E 350 4MATIC
  • E 450 4MATIC
  • and E450 4MATIC station wagon

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Steering

Mercedes-Benz — The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

  1. Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.
  2. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  3. Describe any clunking, wandering, uneven tyre wear or a steering wheel that is no longer centred — these point to a component that has already started to move.
  4. Do not have an independent shop "tighten it up" in the meantime; the recall repair usually involves a redesigned part, not a torque adjustment.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.

Remedy named in the notice: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

Company contact: Mercedes-Benz USA, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Mercedes-Benz power train recalled?

The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier. Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.

Can I get my money back?

The notice says: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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