NHTSA safety recall National Highway Traffic Safety Administration

Mercedes-Benz EQE and GLC recall: Please see the recall report for a complete list of models. The steering

Recall published 1+ years ago

Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

The hazard: Steering or suspension defect

The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

What the notice says: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Why it matters: A steering or suspension component may separate, loosen or fail. The result is a partial or total loss of steering control, typically without warning and often at speed.

Recall details

Recall number
25V533000
Published
August 20, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Mercedes-Benz
Product type
Steering
Distribution
Nationwide
Vehicles
Mercedes-Benz AMG GLC43 4MATIC Coupe · Mercedes-Benz EQE 350 4MATIC · Mercedes-Benz GLC 300 · Mercedes-Benz GLC 300 4MATIC
Lot / code info
NHTSA campaign number 25V533000

Products covered by this recall

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • EQE
  • GLC

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Steering

Mercedes-Benz — The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

  1. Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.
  2. Do not have an independent shop "tighten it up" in the meantime; the recall repair usually involves a redesigned part, not a torque adjustment.
  3. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  4. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.

Remedy named in the notice: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Company contact: Mercedes-Benz USA, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Mercedes-Benz steering recalled?

Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack. A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.

Can I get my money back?

The notice says: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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