NHTSA safety recall National Highway Traffic Safety Administration

Mazda North American Operations CX-90 and CX-70 recall: The powertrain control module (PCM) and engine control modules (ECM) software

Recall published 1+ years ago

The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

The hazard: Loss of drive power or rollaway

A stall or rollaway risk prompted this recall, and both failure modes are intermittent, which is why a vehicle that has behaved perfectly is still included.

What the notice says: Loss of drive power increases the risk of a crash.

Why it matters: The vehicle may stall, lose motive power while being driven, or roll away after being left in park. A stall at speed removes power steering and power braking assistance at the same moment.

Recall details

Recall number
24V815000
Published
October 31, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Mazda North American Operations
Product type
Power Train
Distribution
Nationwide
Vehicles
Mazda CX-70
Lot / code info
NHTSA campaign number 24V815000

Products covered by this recall

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • CX-90
  • CX-70

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Power loss

Mazda North American Operations — A stall or rollaway risk prompted this recall, and both failure modes are intermittent, which is why a vehicle that has behaved perfectly is still included.

  1. If the vehicle has already stalled or rolled, stop using it and tell the dealer that when you book — it moves you up the queue.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.

Remedy named in the notice: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Company contact: Mazda North American Operations

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Mazda North American Operations power train recalled?

The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power. Loss of drive power increases the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

If the vehicle has already stalled or rolled, stop using it and tell the dealer that when you book — it moves you up the queue.

Can I get my money back?

The notice says: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

Related recalls