Elevated risk U.S. Food and Drug Administration

Loard’s Ice Cream recall: Undeclared Milk, Eggs, Tree Nuts, Peanuts, Soy, Sulfites, and Colors

Recall published 7 months ago

Undeclared Milk, Eggs, Tree Nuts, Peanuts, Soy, Sulfites, and Colors

Loard’s Dairy — recalled dairyLoard’s Dairy — recalled dairy (photo 2)Loard’s Dairy — recalled dairy (photo 3)Loard’s Dairy — recalled dairy (photo 4)
4 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

What the notice says: People who have an allergy or severe sensitivity to milk, eggs, tree nuts, peanuts, soy, or wheat run the risk of serious or life-threatening allergic reaction if they consume these products.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
April 16, 2026
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Loard’s
Product type
Dairy
Distribution
California
Reports of harm
No illnesses have been reported to date.

Products covered by this recall

Ice Cream

What the company announced

Silver Moon, LP dba Loard’s Ice Cream of San Leandro, CA is voluntarily recalling all products sold in retail-sized packaging because they were distributed without ingredient labeling and therefore they contain undeclared allergens, sulfites, and added colors. People who have an allergy or severe sensitivity to milk, eggs, tree nuts, peanuts, soy, or wheat run the risk of serious or life-threatening allergic reaction if they consume these products.

Loard’s Ice Cream was distributed to Loard’s Ice Cream parlors in Northern California. The ice cream products were sold in retail-sized containers and available for purchase from the store-front freezers.

The product is a 32oz blue paper cup and a 56oz plastic cup labeled under Loard’s Ice Cream. Label examples are shown at the bottom of the document.

  • Item Description: Loard’s Almond Joy Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Almonds), Soy · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: Yes · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Banana Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Black Raspberry Marble Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Black Raspberry Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Black Walnut Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Walnuts) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Blueberry Cheesecake Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Brownie Nut Fudge Ice Cream · Undeclared Allergen(s): Milk, Soy, Eggs, Tree Nuts (Walnuts), Wheat · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Burgundy Cherry Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40, Blue 2, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Butter Brickle Ice Cream · Undeclared Allergen(s): Milk, Soy, Tree Nuts (Almonds) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Butterscotch Marble Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Caramel Cashew Ice Cream · Undeclared Allergen(s): Milk, Soy, Tree Nuts (Cashews) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: Yes · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Champagne Sherbet · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Cherry Vanilla Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Chocolate Marble Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Chocolate Mint Ice Cream · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): Yellow 5, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Chocolate Showers Ice Cream · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Chocolate Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Coconut Pineapple Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Coffee Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Cookies and Cream Ice Cream · Undeclared Allergen(s): Milk, Wheat, Soy · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Egg Nog Ice Cream · Undeclared Allergen(s): Milk, Eggs · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Green Tea Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Horchata Ice Cream · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Lemon Chiffon Ice Cream · Undeclared Allergen(s): Milk, Eggs · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Lime Sherbet · Undeclared Allergen(s): Milk, Soy, Wheat · Undeclared Food Coloring(s): Yellow 5, Green 3 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Mango Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Maple Walnut Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Walnuts) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: Yes · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Mocha Almond Fudge Ice Cream · Undeclared Allergen(s): Milk, Soy, Tree Nuts (Almonds) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Mocha Chip Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Orange Sherbet · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Peanut Butter Fudge Ice Cream · Undeclared Allergen(s): Milk, Peanuts · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Pecan Praline Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Pecans) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Peppermint Ice Cream · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): Red 40 · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Pistachio Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Pistachios) · Undeclared Food Coloring(s): Yellow 5, Blue 1 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Pumpkin Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Yellow 6 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Rainbow Sherbet · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): Red 40, Green 3, Yellow 5 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Raspberry Sherbet · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Rocky Road Ice Cream · Undeclared Allergen(s): Milk, Egg, Tree Nuts (Walnuts) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Sea Salt Caramel Ice Cream · Undeclared Allergen(s): Milk, Soy · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: Yes · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Strawberry Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 40 · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A
  • Item Description: Loard’s Toasted Almond Ice Cream · Undeclared Allergen(s): Milk, Tree Nuts (Almonds) · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Ube Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): Red 3, Red 40, Blue 1, Blue 2 · Undeclared Sulfites: N/A · Size(s): 32 fl oz · Barcode: N/A
  • Item Description: Loard’s Vanilla Ice Cream · Undeclared Allergen(s): Milk · Undeclared Food Coloring(s): N/A · Undeclared Sulfites: N/A · Size(s): 32oz, 56 fl oz · Barcode: N/A

No illnesses have been reported to date.

The recall was initiated after it was determined during FDA inspection that the product’s retail packaging did not include the required ingredient statement and allergen declarations.

Consumers who have purchased these products are urged to return it to the place of purchase for a full refund or replacement with updated packaging. Consumers with questions may contact the company directly at (415) 547-0520 Monday through Friday from 9AM - 3PM PST, or [email protected] .

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 32 oz
  • 56 oz
  • 32 fl oz
  • 56 fl oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

Loard’s — This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  3. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.
  4. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Remedy named in the notice: Consumers who have purchased these products are urged to return it to the place of purchase for a full refund or replacement with updated packaging.

Company contact: Silver Moon LP dba Loard’s Ice Cream — Consumers: (415) 547-0520, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Loard’s dairy recalled?

Undeclared Milk, Eggs, Tree Nuts, Peanuts, Soy, Sulfites, and Colors People who have an allergy or severe sensitivity to milk, eggs, tree nuts, peanuts, soy, or wheat run the risk of serious or life-threatening allergic reaction if they consume these products.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have purchased these products are urged to return it to the place of purchase for a full refund or replacement with updated packaging.

Which states were affected?

The notice lists California.

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