Elevated risk U.S. Food and Drug Administration

La Michoacana, Helados Mexico Ice cream products recall: Undeclared milk

Recall published 1+ years ago

Undeclared milk

La Michoacana, Helados Mexico Dairy — recalled dairy
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

What the notice says: People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
July 25, 2025
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
La Michoacana, Helados Mexico
Product type
Dairy
Distribution
Nationwide
Reports of harm
One consumer illness has been reported to date.

Products covered by this recall

Ice cream products

What the company announced

“This press release is an update to the company’s press release, previously issued on 07/25/2025, to include corrected product codes.”

Tropicale Foods of Ontario, CA is recalling certain Helados Mexico and La Michoacana products with specific best by dates, as detailed below because these products contain undeclared milk. Though these products include “cream” in the product ingredient lists, the common name “milk” is not declared. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

  • Description: LaMichoacana COCONUT (Single) · BBD: 10/3/2026-5/3/2027
  • Description: LaMichoacana STRAWBERRY (Single) · BBD: 10/1/2026-5/16/2027
  • Description: LaMichoacana BUBBLE GUM (Single) · BBD: 4/7/2027-4/19/2027
  • Description: LaMichoacana COOKIES AND CREAM (Single) · BBD: 4/9/2027-4/11/2027
  • Description: LaMichoacana MANGO (Single) · BBD: 2/3/2027-4/8/2027
  • Description: LaMichoacana 6 -PACK COCONUT · BBD: 11/25/2026-4/12/2027
  • Description: LaMichoacana 6-PACK STRAWBERRY · BBD: 6/3/2026-6/17/2027
  • Description: LaMichoacana 16-PACK VARIETY CREAM · BBD: 3/10/2027-3/16/2027
  • Description: LaMichoacana 12-PACK MINI VARIETY CREAM · BBD: 9/9/2026 -4/12/2027
  • Description: LaMichoacana 6-PACK ROMPOPE · BBD: 4/24/2027-7/14/2027
  • Description: Helados Mexico 12-PACK MINI VARIETY CREAM · BBD: 5/29/2026-06/24/2027
  • Description: Helados Mexico 12-PACK MINI CHOCOLATE DIP VARIETY CREAM · BBD: 12/17/2026-6/15/2027
  • Description: Helados Mexico 12-PACK DLR MINI VARIETY CREAM · BBD: 12/31/2026-5/2/2027
  • Description: Helados Mexico 12-PACK DLR MINI CHOCOLATE DIP VARIETY CREAM · BBD: 1/14/2027-6/18/2027

Product was distributed at retail locations nationwide.

Pictures of the recalled products are below.

The company conducted an audit of all product labels, which led to this recall. One consumer illness has been reported to date.

Consumers who have the affected product should dispose of and not consume this product if allergic or sensitive to milk. Consumers with questions may contact the company at 909-563-3090 between 8 am and 5 pm pacific, Monday to Friday.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 6 PACK
  • 16 PACK
  • 12 PACK

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

La Michoacana, Helados Mexico — An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  3. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.
  4. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers who have the affected product should dispose of and not consume this product if allergic or sensitive to milk.

Company contact: Tropicale Foods — Consumers: Communications Department, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was La Michoacana, Helados Mexico dairy recalled?

Undeclared milk People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have the affected product should dispose of and not consume this product if allergic or sensitive to milk.

Where was the recalled product sold?

It was distributed nationwide.

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