NHTSA safety recall National Highway Traffic Safety Administration

Kia EV9 recall: The second- and third-row seat mounting bolts may be missing

Recall published 1+ years ago

The second- and third-row seat mounting bolts may be missing.

The hazard: Vehicle safety recall

This recall covers a safety defect reported to NHTSA. Whether yours is affected depends on the VIN, not the model year alone.

What the notice says: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Why it matters: The manufacturer identified a defect or a failure to meet a federal motor vehicle safety standard. The summary above describes the specific component and what it can do.

Recall details

Recall number
24V962000
Published
December 20, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Kia
Product type
Seats
Distribution
Nationwide
Vehicles
Kia EV9
Lot / code info
NHTSA campaign number 24V962000

Products covered by this recall

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Vehicles in this campaign

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • EV9

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Vehicle

Kia — This recall covers a safety defect reported to NHTSA. Whether yours is affected depends on the VIN, not the model year alone.

  1. Read the summary above for the component involved — it determines how urgent this is for you.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.

Remedy named in the notice: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Company contact: Kia America, Inc.

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Kia seats recalled?

The second- and third-row seat mounting bolts may be missing. Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Read the summary above for the component involved — it determines how urgent this is for you.

Can I get my money back?

The notice says: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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