Highest risk U.S. Food and Drug Administration

Kandy Whole Cantaloupe recall: Potential Foodborne Illness

Recall published 3+ years ago

Potential Foodborne Illness

Kandy Other food products — recalled other food products
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Salmonella contamination

The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

What the notice says: Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Why it matters: Salmonella is one of the most common causes of foodborne illness in the United States. It spreads easily from a contaminated product to hands, taps, cloths and other food in the same kitchen.

Symptoms and when to call a doctor

The CDC describes salmonellosis as diarrhoea, fever and stomach cramps that usually begin between six hours and six days after exposure and last about four to seven days. Most people recover without treatment. Children under five, adults over 65 and people with weakened immune systems are more likely to become seriously ill. Seek care for diarrhoea with a high fever, bloody stools, vomiting that stops you keeping liquids down, diarrhoea lasting more than three days, or signs of dehydration such as very little urine, a dry mouth or dizziness when standing.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
September 27, 2023
Risk level
Highest risk
Issued by
U.S. Food and Drug Administration
Brand
Kandy
Product type
Other food products
Distribution
Arizona, California, Iowa, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, North Carolina, North Dakota, Ohio, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin, West Virginia
Reports of harm
There have been no reported illnesses attributed to the recalled items as of September 27th, 2023

Products covered by this recall

Whole Cantaloupe

What the company announced

All News Sources

Eagle Produce LLC Scottsdale, AZ is initiating a voluntary recall of 6,456 cases of whole cantaloupe with the potential to be contaminated with Salmonella following a test conducted on cantaloupe in a distribution center by the FDA. Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy people may experience fever, nausea, vomiting, diarrhea (which may be bloody), and abdominal pain. In rare cases the organism can get into the bloodstream and producing more severe illness such as arterial infections (i.e. infected aneurysms), endocarditis and arthritis.

The cantaloupe subject to the recall include:

  • Brand: Kandy · Item Description: Whole Cantaloupe · UPC number Code: 4050 · Lot Code: 797901
  • Brand: Kandy · Item Description: Whole Cantaloupe · UPC number Code: 4050 · Lot Code: 797900
  • Brand: Kandy · Item Description: Whole Cantaloupe · UPC number Code: 4050 · Lot Code: 804918

The products were distributed between September 5th -16th in California, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, North Carolina, North Dakota, Ohio, South Dakota, Tennessee, Texas, Virginia, West Virginia, Wisconsin and Washington D.C. and sold in various retail supermarkets.

No other products or lot code dates are affected by this recall. The company is cooperating with the FDA regarding this recall.

There have been no reported illnesses attributed to the recalled items as of September 27th, 2023

Customers who have purchased these products are urged not to consume the products and should dispose of them. Consumers may contact Eagle Produce LLC for further information at 1-800-627-8674 Monday – Friday 9 AM – 5PM PST. Consumers with concerns about an illness from consumption of this product should contact a health care provider.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 797901
  • 797900
  • 804918

Model or item number

On the rating label, the box or the instruction sheet.

  • 2023

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Salmonella

Kandy — The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

  1. Stop eating the product and keep it away from anything ready to eat.
  2. Bag it and bin it, or take it back to the store — do not feed it to pets or livestock either.
  3. Wash your hands with soap and water after handling the pack, and wash any dish, utensil or surface it touched in hot soapy water.
  4. If you repackaged or froze it, check the freezer too. Salmonella is not killed by freezing.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Customers who have purchased these products are urged not to consume the products and should dispose of them.

Company contact: Eagle Produce, LLC — Consumers: Eagle Produce LLC, 1-800-627-8674

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Kandy other food products recalled?

Potential Foodborne Illness Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 797901, 797900, 804918; model number 2023. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating the product and keep it away from anything ready to eat.

Can I get my money back?

The notice says: Customers who have purchased these products are urged not to consume the products and should dispose of them.

Which states were affected?

The notice lists Arizona, California, Iowa, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, North Carolina and others.

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