NHTSA safety recall National Highway Traffic Safety Administration

Hyundai Tucson and Santa Cruz recall: The console extension wiring assembly may be routed improperly

Recall published 1+ years ago

The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

The hazard: Brake system defect

A braking defect prompted this notice. The remedy is free and the appointment is usually short; the risk of leaving it is not proportionate to the inconvenience.

What the notice says: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.

Why it matters: A fault in the braking system can lengthen stopping distances or cause a loss of braking. Unlike most vehicle faults, this one gives very little warning before it matters.

Recall details

Recall number
24V877000
Published
November 20, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Hyundai
Product type
Electrical System
Distribution
Nationwide
Vehicles
Hyundai Santa Cruz · Hyundai Tucson
Lot / code info
NHTSA campaign number 24V877000

Products covered by this recall

Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Tucson
  • Santa Cruz

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Brakes

Hyundai — A braking defect prompted this notice. The remedy is free and the appointment is usually short; the risk of leaving it is not proportionate to the inconvenience.

  1. Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.
  2. Do not top up or change brake fluid as a workaround; it will not fix a mechanical or software defect and it may mask one.
  3. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  4. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.

Remedy named in the notice: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.

Company contact: Hyundai Motor America

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Hyundai electrical system recalled?

The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal. A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.

Can I get my money back?

The notice says: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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