NHTSA safety recall National Highway Traffic Safety Administration

Hyundai Palisade recall: The seat belt buckles in the driver, passenger

Recall published 1+ years ago

The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

The hazard: Seat belt or seat defect

This campaign is about the restraint system — the belts, buckles, anchorages or seat frames that only do their job once.

What the notice says: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Why it matters: A seat belt, buckle, anchorage or seat frame may not restrain an occupant properly in a crash. The fault is invisible in normal driving because the part is never loaded until it is needed.

Recall details

Recall number
25V607000
Published
September 12, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Hyundai
Product type
Seat Belts
Distribution
Nationwide
Vehicles
Hyundai Palisade
Lot / code info
NHTSA campaign number 25V607000

Products covered by this recall

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Vehicles in this campaign

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Palisade

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Seat belt

Hyundai — This campaign is about the restraint system — the belts, buckles, anchorages or seat frames that only do their job once.

  1. Check every belt and seat in the vehicle for the symptom the notice describes, including the ones nobody usually sits in.
  2. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  3. If a belt does not retract, does not latch firmly, or a seat moves when it should be locked, stop carrying passengers in that seat until it is fixed.
  4. If a child seat is installed on an affected anchorage, ask the dealer whether to move it to another position in the meantime.

Costs, reimbursement and your rights

The repair itself is free. What people most often miss is that money already spent can frequently be claimed back.

  • If you paid for the same repair out of pocket before the recall was announced, ask the manufacturer for reimbursement. Carmakers must run a reimbursement plan for pre-notification repairs; you will need the original invoice.
  • Towing is normally covered where the vehicle is unsafe to drive, and loaner cars or rental reimbursement are often available on long parts delays. Neither is usually offered unless you ask.
  • A dealer may not charge a diagnostic, inspection or shop-supplies fee for recall work. If one appears on the estimate, query it before you sign.
  • If a dealer refuses the repair, delays it unreasonably or tries to bill you, complain to the manufacturer’s customer line, then to NHTSA. Those complaints are logged against the campaign.

Remedy named in the notice: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Company contact: Hyundai Motor America

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Hyundai seat belts recalled?

The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch. Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check every belt and seat in the vehicle for the symptom the notice describes, including the ones nobody usually sits in.

Can I get my money back?

The notice says: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue…

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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