Elevated risk U.S. Food and Drug Administration

Hollywood Feed Carolina Made Chicken Chips Dog Treats recall: Potentially contaminated with Salmonella

Recall published 1+ years ago

Potentially contaminated with Salmonella

Hollywood Feed Pet food & treats — recalled pet food & treats
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Salmonella contamination

The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

What the notice says: Salmonella can affect animals eating the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Why it matters: Salmonella is one of the most common causes of foodborne illness in the United States. It spreads easily from a contaminated product to hands, taps, cloths and other food in the same kitchen.

Symptoms and when to call a doctor

The CDC describes salmonellosis as diarrhoea, fever and stomach cramps that usually begin between six hours and six days after exposure and last about four to seven days. Most people recover without treatment. Children under five, adults over 65 and people with weakened immune systems are more likely to become seriously ill. Seek care for diarrhoea with a high fever, bloody stools, vomiting that stops you keeping liquids down, diarrhoea lasting more than three days, or signs of dehydration such as very little urine, a dry mouth or dizziness when standing.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
November 22, 2024
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Hollywood Feed
Product type
Pet food & treats
Distribution
Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Mississippi, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas
Reports of harm
No illnesses have been reported to date in connection with this problem.

Products covered by this recall

Carolina Made Chicken Chips Dog Treats

What the company announced

Carolina Prime Pet, Inc. of Lenoir, NC, is recalling 400 16-ounce bags of "Hollywood Feed Carolina Made Chicken Chips" treats for dogs because they have the potential to be contaminated with Salmonella . Salmonella can affect animals eating the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The recalled "Hollywood Feed Carolina Made Chicken Chips" were distributed to Hollywood Feed stores in Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, and Texas, and were also available through online retailer www.hollywoodfeed.com.

The product comes in a 16-ounce purple-and-black bag marked on the back side with lot number 20051324L2 and an expiration date of 11/13/25. This is the only lot number identified as potentially contaminated.

No illnesses have been reported to date in connection with this problem.

The potential for contamination was noted after testing performed by a third-party laboratory identified contamination in a related yet commercially unreleased lot of the same product.

Consumers who have purchased 16-ounce bags of “Hollywood Feed Carolina Made Chicken Chips” stamped with lot 20051324L2 should cease using them. Consumers may contact the company at [email protected] or 828-394-6460 Monday-Friday 8:00AM-4:00PM EST for information about returning recalled product for a refund or replacement product.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 20051324L2

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 11/13/25

Package size

Match the net weight or the piece count on the front of the pack.

  • 16 ounce

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Salmonella

Hollywood Feed — The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

  1. Stop eating the product and keep it away from anything ready to eat.
  2. If you repackaged or froze it, check the freezer too. Salmonella is not killed by freezing.
  3. Watch everyone who ate it for about a week, and call a doctor sooner for a child under five or an adult over 65.
  4. Bag it and bin it, or take it back to the store — do not feed it to pets or livestock either.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers may contact the company at [email protected] or 828-394-6460 Monday-Friday 8:00AM-4:00PM EST for information about returning recalled product for a refund or replacement product.

Company contact: Carolina Prime Pet — Consumers: Carolina Prime Pet, 828-394-6460, [email protected] — Media: Joe Hester, 828-394-6460

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Hollywood Feed pet food & treats recalled?

Potentially contaminated with Salmonella Salmonella can affect animals eating the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 20051324L2; best-by date 11/13/25. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating the product and keep it away from anything ready to eat.

Can I get my money back?

The notice says: Consumers may contact the company at [email protected] or 828-394-6460 Monday-Friday 8:00AM-4:00PM EST for information about returning recalled product for a refund or replacement product.

Which states were affected?

The notice lists Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Mississippi and others.

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