Elevated risk U.S. Food and Drug Administration

Golden Owl Dried mango recall: Undeclared sulfites

Recall published 2+ years ago

Undeclared sulfites.

Golden Owl Fresh produce — recalled fresh produce
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared allergen or ingredient

The food itself is fine. What is wrong is the label, and for the households that rely on that label it is a real risk.

What the notice says: People who have an allergy or severe sensitivity to sulfites run the risk of serious or life-threatening allergic reaction if they consume these products.

Why it matters: An ingredient that U.S. law requires to be declared is present but missing from the label. People who avoid that ingredient cannot make a safe choice from the packaging.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
February 16, 2024
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Golden Owl
Product type
Fresh produce
Distribution
Nationwide
UPC codes
816710024461
Reports of harm
No illnesses have been reported to date.

Products covered by this recall

Dried mango

What the company announced

The company has issued a correction to the previous announcement.

A previous version of this press release was issued on 1/29/2024. This press release was updated to correct the product package size. The product is packaged in 7oz (200g) clear plastic containers with UPC 816710-024461 located on the left side of the container.

TRUONG GIANG DISTRIBUTOR CORP of Philadelphia, PA is recalling Golden Owl Dried Mango, because it may contain undeclared sulfites. People who have an allergy or severe sensitivity to sulfites run the risk of serious or life-threatening allergic reaction if they consume these products.

The product was distributed nationwide in retail stores.

No illnesses have been reported to date.

The recall was initiated after routine sampling by the New York State Department of Agriculture and Markets found sulfites in the product which was distributed in packaging that did not reveal the presence of sulfites. Subsequent investigation indicates the problem was caused by a temporary breakdown in the supplier’s labeling processes.

Consumers who have purchased the product are urged to return it to the place of purchase for a full refund. Consumers with questions may contact the company at 215-456-1883 Monday to Friday 8AM to 5PM EST.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 816710024461

Package size

Match the net weight or the piece count on the front of the pack.

  • 7 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Allergen

Golden Owl — The food itself is fine. What is wrong is the label, and for the households that rely on that label it is a real risk.

  1. Read the official notice above for the exact ingredient involved, then check whether anyone in your home avoids it.
  2. If someone does avoid it, stop serving it and check anything already cooked with it.
  3. Warn anyone else who eats from your kitchen, including schools and childminders.
  4. Report any reaction to the FDA so it is recorded against this recall.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who have purchased the product are urged to return it to the place of purchase for a full refund.

Company contact: TRUONG GIANG DISTRIBUTOR CORP — Consumers: TRUONG GIANG DISTRIBUTOR CORP, 215-456-1883

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Golden Owl fresh produce recalled?

Undeclared sulfites. People who have an allergy or severe sensitivity to sulfites run the risk of serious or life-threatening allergic reaction if they consume these products.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 816710024461. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Read the official notice above for the exact ingredient involved, then check whether anyone in your home avoids it.

Can I get my money back?

The notice says: Consumers who have purchased the product are urged to return it to the place of purchase for a full refund.

Where was the recalled product sold?

It was distributed nationwide.

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