Class II U.S. Food and Drug Administration

GE Medical Systems Information Technologies Inc GE HealthCare ApexPro v6.0 eDelivery recall: GE HealthCare has become aware of an unlikely situation where potential loss

Recall published 5 months ago

GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).

The hazard: Device safety concern

This is a device enforcement record. Check whether the remedy is a correction, a software update or a removal before changing anything.

What the notice says: GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).

Why it matters: The FDA recorded an enforcement action against this device. Most device recalls are corrections rather than removals, so the device often stays in use while the manufacturer issues a fix.

Recall details

Recall number
Z-2247-2026
Published
June 3, 2026
Risk level
Class II
Status
Ongoing
Issued by
U.S. Food and Drug Administration
Brand
GE Medical Systems Information Technologies Inc
Product type
Medical devices
Units affected
2187 units
Made in
United States
Lot / code info
UDI (01)00195278512390(10)APv6.0.0.5, Serial Number or Sales Order Number: SUV25423440TA, SUV25423443TA, SUV25423444TA, SUV25423445TA, SUV25423446TA, SUV25423447TA, SUV25493641TA, SUV26093921TA, SUV26093922TA, SUV26093923TA, SUV26093924TA, SUV26093925TA, SUV26093926TA, SUV26093927TA, SUV26093928TA, SUV26093929TA, SUV26093930TA, SUV26093931TA, SUV26093932TA, SUV26033814TA, SUV26033815TA, SUV26033816TA, SUV26033817TA, SUV26033818TA, SUV26033819TA, SUV26033820TA, SUV25112833TA, SUV25112834TA, SUV25202954TA, SUV24251609SA, SUV24251610SA, SUV24251611SA, SUV24251612SA, SUV24251613SA, SUV24251614SA, SUV24251615SA, SUV24251616SA, SUV24141336SA, SUV23260213SA, SUV23260214SA, SUV23260215SA, SUV23260216SA, SUV23260217SA, SUV24241569SA, SUV24241570SA, SUV24241574SA, SUV25122865TA, SUV25122866TA, SUV25122867TA, SUV25122868TA, SUV26083897TA, SUV23510727SA, SUV23510728SA, SUV23510729SA, SUV23510730SA, SUV23510731SA, SUV23510732SA, SUV23510733SA, SUV23510734SA, SUV23510735SA, SUV23510736SA, SUV25112811TA, SUV25112812TA, SUV25102746TA, SUV25102747TA, SUV25102748TA, SUV23400387SA, SUV23400388SA, SUV23400389SA, SUV23400390SA, SUV24091167SA, SUV24091168SA, SUV24091169SA, SUV24091170SA, SUV24091171SA, SUV24091172SA, SUV24091173SA, SUV24091174SA, SUV23460644SA, SUV23460645SA, SUV23460646SA, SUV23460647SA, SUV25283133TA, SUV23440442SA, SUV23440443SA, SUV23440444SA, SUV23440445SA, SUV23440446SA, SUV23440447SA, SUV23280235SA, SUV23410401SA, SUV25132875TA, SUV25243037TA, SUV25243038TA, SUV25243039TA, SUV23430413SA, SUV23430414SA, SUV24071051SA, SUV25233018TA, SUV24241571SA, SUV24241572SA, SUV24091163SA, SUV25493668TA, SUV25493669TA, SUV25493670TA, SUV25493671TA, SUV25493672TA, SUV24060959SA, SUV24060960SA, SUV24060961SA, SUV24060962SA, SUV24060963SA, SUV24060964SA, SUV24060965SA, SUV24060966SA, SUV24060967SA, SUV24060968SA, SUV24060969SA, SUV24030868SA, SUV24030869SA, SUV24030870SA, SUV24030871SA, SUV24030872SA, SUV24030873SA, SUV24030874SA, SUV24030875SA, SUV24030876SA, SUV24030877SA, SUV24030878SA, SUV24030879SA, SUV24030880SA, SUV24442331SA, SUV23310271SA, SUV26043825TA, SUV26043826TA, SUV26043827TA, SUV26043828TA, SUV26043829TA, SUV26043830TA, SUV25303152TA, SUV25112813TA, SUV25112814TA, SUV25112815TA, SUV25112816TA, SUV25112817TA, SUV25112818TA, SUV25112819TA, SUV25112820TA, SUV25112821TA, SUV25202956TA, SUV23490712SA, SUV25343216TA, SUV24050933SA, SUV24050934SA, SUV25393383TA, SUV25253087TA, SUV25353262TA, SUV25353263TA, SUV25353264TA, SUV25353265TA, SUV25513744TA, SUV25513745TA, SUV25513746TA, SUV25513747TA, SUV25513748TA, SUV25513749TA, SUV25513750TA, SUV25513751TA, SUV25513752TA, SUV25513753TA, SUV25513754TA, SUV24101195SA, SUV24101196SA, SUV24101197SA, SUV24101198SA, SUV24101199SA, SUV24101200SA, SUV24101201SA, SUV24101202SA, SUV24101203SA, SUV26093963TA, SUV26093964TA, SUV23350294SA, SUV23350295SA, SUV24091164SA, SUV24091165SA, SUV24121277SA, SUV24121278SA, SUV25162929TA, SUV25162930TA, SUV25162931TA, SUV25162932TA, SUV25162933TA, SUV25162934TA, SUV25112822TA, SUV25253085TA, SUV25253086TA, SUV24331825SA, SUV24331826SA, SUV24251600SA, SUV24251601SA, SUV25353246TA, SUV25353247TA, SUV25363275TA, SUV25363276TA, SUV23280236SA, SUV24251589SA, SUV25473492TA, SUV24371938SA, SUV25493644TA, SUV25493645TA, SUV25493646TA, SUV25393385TA, SUV25393386TA, SUV25393392TA, SUV25393393TA, SUV25503728TA, SUV25503729TA, SUV26083898TA, SUV23490708SA, SUV24251591SA, SUV24251592SA, SUV24251594SA, SUV24251595SA, SUV25142882TA, SUV25232994TA, SUV25232995TA, SUV25232996TA, SUV25232997TA, SUV25142878TA, SUV25142881TA, SUV25233013TA, SUV25233014TA, SUV25233015TA, SUV25453464TA, SUV25493693TA, SUV25493694TA, SUV25493695TA, SUV24161354SA, SUV24161355SA, SUV24161356SA, SUV24161357SA, SUV24161358SA, SUV25283128TA, SUV24060988SA, SUV24060989SA, SUV25343217TA, SUV25343218TA, SUV25343219TA, SUV23330279SA, SUV23330280SA, SUV23330281SA, SUV23350299SA, SUV23350300SA, SUV23350301SA, SUV23250199SA, SUV23210100SA, SUV23210101SA, SUV23210102SA, SUV23210103SA, SUV23240187SA, SUV252831…
UPC codes
00195278512390

Products covered by this recall

GE HealthCare ApexPro v6.0 eDelivery Software, REF #5700026, Product Code SUV; used in conjunction wtih ApexPro CARESCAPE Telemetry Server (CTS) v6.0; Monitor, Physiological, Patient(With Arrhythmia Detection Or Alarms)

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 00195278512390

Model or item number

On the rating label, the box or the instruction sheet.

  • 5700026

Codes are lifted verbatim from the FDA — Device enforcement notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Device

GE Medical Systems Information Technologies Inc — This is a device enforcement record. Check whether the remedy is a correction, a software update or a removal before changing anything.

  1. Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.
  2. Report device problems to the FDA through MedWatch.
  3. If the device is implanted or you depend on it daily, speak to your clinician before changing how you use it.
  4. Ask the supplier or clinic that provided it what the remedy is in your case.

Replacements, repairs and reimbursement

Device remedies run through the supply chain, so the route depends on who sold you the unit.

  • Contact the distributor or clinic named on your paperwork and quote the recall number on this page. They will tell you whether the remedy is a repair, a replacement or an instruction update.
  • If the device was billed to insurance or Medicare, the replacement is usually billed the same way; you should not face a second deductible for a recall.
  • Keep every piece of correspondence. If a recalled device caused harm, that paper trail is what a claim rests on.
  • Consumer-purchased devices such as monitors and test kits are normally replaced free, with return shipping paid.

Company contact: GE Medical Systems Information Technologies Inc — 3114 N Grandview Blvd, Waukesha, WI, 53188-1615

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Device enforcement record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was GE Medical Systems Information Technologies Inc medical… recalled?

GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station). GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro…

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 00195278512390; model number 5700026. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.

Can I get my money back?

Contact the distributor or clinic named on your paperwork and quote the recall number on this page. They will tell you whether the remedy is a repair, a replacement or an instruction update.

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