Highest risk U.S. Consumer Product Safety Commission

Friedrich Air Conditioning KÜHL Window Air Conditioners recall: Risk of Serious Injury or Death from Fire and Burn Hazards

Recall published last month

Risk of Serious Injury or Death from Fire and Burn Hazards

Friedrich Air Conditioning Air Conditioners — recalled air conditionersFriedrich Air Conditioning Air Conditioners — recalled air conditioners (photo 2)Friedrich Air Conditioning Air Conditioners — recalled air conditioners (photo 3)Friedrich Air Conditioning Air Conditioners — recalled air conditioners (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The control board inside the motor of the recalled air conditioners can fail, posing a risk of serious injury or death from fire and burn hazards.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10985
Published
September 17, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Friedrich Air Conditioning
Product type
Air Conditioners
Units affected
About 2,000
Distribution
Nationwide
Made in
Mexico
Reports of harm
The firm has received two reports indicating that the air conditioner’s motor ignited, with one incident causing smoke and fire damage to a residence. No injuries have been reported.

Products covered by this recall

This recall involves KÜHL Q and KÜHL S Window Air Conditioners. The products have a gray front and a black air discharge grille and have the name Friedrich and the Friedrich logo in the lower left corner of the unit. The Kühl Q front control panel is located on the top left corner of the unit, and the Kühl S front control panel is located on the right side of the unit below the discharge grille. The models are KCVQ08B10A, KHVQ10B11A, KCVS08B10A, KCVS12B10A, KCVS12B30A and KCVS16B30A. The model and serial number are located inside the air conditioners. Only some serial numbers below have motors that are included in this recall.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • are KCVQ08B10A
  • KHVQ10B11A
  • KCVS08B10A
  • KCVS12B10A

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Friedrich Air Conditioning — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers should stop using the recalled air conditioners immediately and visit www.friedrich.com/product-recall to receive information on how to determine if their unit is covered by the recall. Consumers should have the air conditioner’s serial number, which can be found on the inside of the unit, when they visit the recall web page or call Friedrich about the recall. If your unit has a serial number that is included in the recall, the firm will send you instructions on how to obtain a refund or free replacement unit.

Company contact: Friedrich Air Conditioning toll-free at 800-541-6645 between 8 a.m. and 5 p.m. CT, Monday through Friday, or online at www.friedrich.com.product-recall or online at www.friedrich.com and click on "Recall Information" at the bottom of the page.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Friedrich Air Conditioning air conditioners recalled?

Risk of Serious Injury or Death from Fire and Burn Hazards The control board inside the motor of the recalled air conditioners can fail, posing a risk of serious injury or death from fire and burn hazards.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number are KCVQ08B10A, KHVQ10B11A, KCVS08B10A. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled air conditioners immediately and visit www.friedrich.com/product-recall to receive information on how to determine if their unit is covered by the recall. Consumers should have the air conditioner’s serial number, which can be found on the inside of the unit, when they visit the recall web page or call Friedrich about the recall. If your unit has a serial number that is included in the recall, the firm will send you instructions on how…

Where was the recalled product sold?

It was distributed nationwide.

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