Highest risk U.S. Food and Drug Administration

Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s recall: Potential to be contaminated with Salmonella

Recall published 2+ years ago

Potential to be contaminated with Salmonella

Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol Candy & chocolate — recalled…Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol Candy & chocolate — recalled… (photo 2)Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol Candy & chocolate — recalled… (photo 3)Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol Candy & chocolate — recalled… (photo 4)
4 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Salmonella contamination

The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

What the notice says: Palmer Candy Company, Sioux City, Iowa, is recalling its “White Coated Confectionary Items” because they have the potential to be contaminated with Salmonella , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Why it matters: Salmonella is one of the most common causes of foodborne illness in the United States. It spreads easily from a contaminated product to hands, taps, cloths and other food in the same kitchen.

Symptoms and when to call a doctor

The CDC describes salmonellosis as diarrhoea, fever and stomach cramps that usually begin between six hours and six days after exposure and last about four to seven days. Most people recover without treatment. Children under five, adults over 65 and people with weakened immune systems are more likely to become seriously ill. Seek care for diarrhoea with a high fever, bloody stools, vomiting that stops you keeping liquids down, diarrhoea lasting more than three days, or signs of dehydration such as very little urine, a dry mouth or dizziness when standing.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
May 5, 2024
Risk level
Highest risk
Issued by
U.S. Food and Drug Administration
Brand
Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol
Product type
Candy & chocolate
Distribution
Nationwide
Sold at
Dollar General, Walmart, Target
Reports of harm
No illnesses have been reported to date in connection with this problem.

Products covered by this recall

Various Confectionary Products

What the company announced

Palmer Candy Company, Sioux City, Iowa, is recalling its “White Coated Confectionary Items” because they have the potential to be contaminated with Salmonella , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.

The recalled Confectionary Items were distributed nationwide in retail stores and to wholesale.

The recalled confectionary items were distributed nationwide in Walmart, HyVee, Target, Dollar General, and to distributors in Alabama, California, Florida, Illinois, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Virginia, Wisconsin and Wyoming.

The product comes in a variety of retail packaging like bags, pouches and tubs.

No illnesses have been reported to date in connection with this problem.

Palmer Candy was notified by its liquid coating supplier that there was a potential for contamination with salmonella from an ingredient that was potentially contaminated from one of their suppliers.

Production of the product has been suspended while FDA and the company continue their investigation as to the source of the problem.

Consumers who have purchased White coated confectionary items manufactured by Palmer Candy Company are urged to return them to the place of purchase for a full refund. Consumers with questions may contact the company at 1-800-831-0828 Monday through Friday 8am – 5pm.

  • PRODUCTS: Caramel Swirl Pretzels 4oz · BEST BY DATES: 12/28/2024
  • PRODUCTS: CARAMEL SWIRL PRETZELS 6oz · BEST BY DATES: 12/19/24, 12/20/24 and 1/19/25
  • PRODUCTS: CLASSIC YOGURT PRETZELS 28# · BEST BY DATES: 12/11/24 - 1/8/25
  • PRODUCTS: COOKIES & CREAM YUMMY CHOW 14# · BEST BY DATES: 12/6/24 - 1/8/25
  • PRODUCTS: ENROBED PRETZEL RODS 8oz · BEST BY DATES: 1/22/25
  • PRODUCTS: FAVORITE DAY BAKERY WHITE FUDGE MINI COOKIES 7oz · BEST BY DATES: 4/4/25, 4/5/25, 4/15/25, 4/18/25
  • PRODUCTS: FROSTED MUNCHY MEDLEY BOWL 15oz · BEST BY DATES: 1/3/25
  • PRODUCTS: FROSTED PATRIOT FROSTED PRETZELS 28# · BEST BY DATES: 1/2/25, 1/3/25
  • PRODUCTS: FROSTED PRETZELS 6oz · BEST BY DATES: 1/23/25
  • PRODUCTS: MUNCHY MEDLEY 15# · BEST BY DATES: 12/14/24, 1/3/25
  • PRODUCTS: MUNCHY MEDLEY 4oz · BEST BY DATES: 12/27/24, 12/28/24 and 1/19/25
  • PRODUCTS: MUNCHY MEDLEY 6oz · BEST BY DATES: 12/20/24
  • PRODUCTS: MUNCHY MEDLEY TO GO 4oz · BEST BY DATES: 12/25/24, 1/19/25
  • PRODUCTS: PATRIOTIC MUNCHY MEDLEY BOWL 15oz · BEST BY DATES: 1/19/25
  • PRODUCTS: PATRIOTIC PRETZELS 14oz · BEST BY DATES: 1/25/25, 1/26/25
  • PRODUCTS: PATRIOTIC PRETZELS 6oz · BEST BY DATES: 1/19/25
  • PRODUCTS: PATRIOTIC RED, WHITE & BLUE PRETZEL TWISTS 14oz · BEST BY DATES: 12/13/24 - 1/15/25
  • PRODUCTS: PATRIOTIC SNACK MIX 13oz · BEST BY DATES: 1/19/25, 1/22/25 and 2/1/25
  • PRODUCTS: PATRIOTIC WHITE FUDGE COOKIES 7oz · BEST BY DATES: 4/23/25
  • PRODUCTS: PEANUT BUTTER SNACK MIX 12oz · BEST BY DATES: 11/13/24 - 12/15/24
  • PRODUCTS: PEANUT BUTTER SNACK MIX TO GO 4.5oz · BEST BY DATES: 1/18/25
  • PRODUCTS: SNACKIN' WITH THE CREW! MIZZOU MUNCHY MEDLEY 7oz · BEST BY DATES: 12/18/24, 12/19/24
  • PRODUCTS: SNACKIN' WITH THE CREW! TIGER TREATS 7oz · BEST BY DATES: 12/18/24, 12/19/24
  • PRODUCTS: STAR SNACKS CHOW DOWN 25# · BEST BY DATES: 12/6/24, 12/7/24
  • PRODUCTS: STRAWBERRY YOGURT COATED PRETZELS 10oz · BEST BY DATES: 1/5/25, 1/23/25
  • PRODUCTS: SWEET SMILES YOGURT COVERED PRETZELS 3.25oz · BEST BY DATES: 12/18/24 - 1/4/25
  • PRODUCTS: VANILLA YOGURT COVERED PRETZELS 10oz · BEST BY DATES: 1/5/25, 1/22/25
  • PRODUCTS: YOGURT PRETZEL 14# · BEST BY DATES: 12/14/24 - 12/21/24
  • PRODUCTS: ZEBRA FUDGE COOKIES 7oz · BEST BY DATES: 3/13/25, 4/1/25 - 4/2/25

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 40 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 12/19/24
  • 12/20/24
  • 1/19/25. PRODUCTS
  • 4/4/25
  • 4/5/25
  • 4/15/25
  • 1/2/25
  • 1/3/25. PRODUCTS FROSTED PRETZELS
  • 12/14/24
  • 1/3/25. PRODUCTS MUNCHY MEDLEY
  • 12/27/24
  • 12/28/24
  • 12/25/24
  • 1/25/25
  • 1/26/25. PRODUCTS
  • 12/13/24 - 1/15/25. PRODUCTS
  • 1/19/25
  • 1/22/25
  • 2/1/25. PRODUCTS PAT
  • 1/18/25. PRODUCTS SNACKIN

Model or item number

On the rating label, the box or the instruction sheet.

  • CARAMEL SWIRL PRETZELS 6oz
  • CLASSIC YOGURT PRETZELS 28
  • ENROBED PRETZEL RODS 8oz
  • FROSTED PRETZELS 6oz
  • MUNCHY MEDLEY 15
  • MUNCHY MEDLEY 4oz
  • MUNCHY MEDLEY 6oz
  • YOGURT PRETZEL 14
  • ZEBRA FUDGE COOKIES 7oz

Package size

Match the net weight or the piece count on the front of the pack.

  • 4 oz
  • 6 oz
  • 8 oz
  • 7 oz
  • 15 oz
  • 14 oz
  • 13 oz
  • 12 oz
  • 4.5 oz
  • 10 oz
  • 3.25 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Salmonella

Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With The Crew, Casey’s, Sconza Chocol — The hazard here is Salmonella contamination, a bacterial infection that is usually unpleasant rather than dangerous, but which hits young children and older adults much harder.

  1. Stop eating the product and keep it away from anything ready to eat.
  2. Watch everyone who ate it for about a week, and call a doctor sooner for a child under five or an adult over 65.
  3. Bag it and bin it, or take it back to the store — do not feed it to pets or livestock either.
  4. Wash your hands with soap and water after handling the pack, and wash any dish, utensil or surface it touched in hot soapy water.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers who have purchased White coated confectionary items manufactured by Palmer Candy Company are urged to return them to the place of purchase for a full refund.

Company contact: Palmer Candy Company — Consumers: 1-800-831-0828

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Freshness Guaranteed, Palmer, Sweet Smiles, Snackin’ With… recalled?

Potential to be contaminated with Salmonella Palmer Candy Company, Sioux City, Iowa, is recalling its “White Coated Confectionary Items” because they have the potential to be contaminated with Salmonella , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: best-by date 12/19/24 or 12/20/24; model number CARAMEL SWIRL PRETZELS 6oz, CLASSIC YOGURT PRETZELS 28, ENROBED PRETZEL RODS 8oz. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating the product and keep it away from anything ready to eat.

Can I get my money back?

The notice says: Consumers who have purchased White coated confectionary items manufactured by Palmer Candy Company are urged to return them to the place of purchase for a full refund.

Where was the recalled product sold?

It was distributed nationwide, including at Dollar General, Walmart, Target.

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