Elevated risk U.S. Food and Drug Administration

Fresh Gourmet Tortilla Strips Santa Fe Style recall: Undeclared Wheat

Recall published 1+ years ago

Undeclared Wheat

Fresh Gourmet Bakery — recalled bakeryFresh Gourmet Bakery — recalled bakery (photo 2)
2 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared wheat or gluten

This recall is a labelling failure: wheat or gluten is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

What the notice says: People who have a wheat allergy or severe sensitivity to wheat run the risk of serious or life-threatening allergic reaction if they consume the product.

Why it matters: The label does not declare wheat or gluten, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
November 22, 2024
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Fresh Gourmet
Product type
Bakery
Distribution
Arizona, California, Colorado, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Maryland, Maine, Michigan, Minnesota, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington
UPC codes
787359175046
Reports of harm
No illnesses have been reported to date.

Products covered by this recall

Fresh Gourmet Tortilla Strips Santa Fe Style

What the company announced

Sugar Foods is recalling 3.5 ounce pouches of Fresh Gourmet Tortilla Strips Santa Fe Style with UPC Code 7 87359 17504 6 and Best By Date June 20, 2025 due to a contamination of undeclared wheat allergen. People who have a wheat allergy or severe sensitivity to wheat run the risk of serious or life-threatening allergic reaction if they consume the product.

On November 19, 2024, the firm was contacted by a consumer stating the pouches contained Crispy Onions instead of the Tortilla Strips. The Crispy Onion Strips contains wheat which is not listed on the label for the Tortilla Strips. No illnesses have been reported to date.

Product affected is:

Fresh Gourmet Tortilla Strips Santa Fe Style, 3.5 ounce pouch UPC Code 7 87359 17504 6, Best By Date June 20, 2025

The Best By Date is found on the back of the pouch above the UPC code. For ease of identification, please see photo of the packaging below.

The product was distributed between September 30, 2024 and November 11, 2024. The product is packaged in stand-up resealable pouches and was shipped to distribution centers in: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MD, ME, MI, MN, NC, NJ, OH, OR, PA, TX, UT, VA, and WA.

Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product. Consumers with questions may contact Consumer Care Department at [email protected] , 332-240-6676 Monday – Friday 9am-5pm EST.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 787359175046

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • June 20, 2025

Package size

Match the net weight or the piece count on the front of the pack.

  • 3.5 ounce

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Wheat

Fresh Gourmet — This recall is a labelling failure: wheat or gluten is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

  1. If anyone in your household avoids wheat or gluten, stop serving the product immediately and check whether any was used in food already prepared.
  2. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.
  3. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  4. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids wheat or gluten, you may simply eat it — the recall is about disclosure, not spoilage.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Remedy named in the notice: Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product.

Company contact: Sugar Foods — Consumers: Consumer Care Department, 332-240-6676, [email protected] — Media: Abernathy Dan Scorpio, (312) 640-3111, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Fresh Gourmet bakery recalled?

Undeclared Wheat People who have a wheat allergy or severe sensitivity to wheat run the risk of serious or life-threatening allergic reaction if they consume the product.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 787359175046; best-by date June 20, 2025. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids wheat or gluten, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product.

Which states were affected?

The notice lists Arizona, California, Colorado, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Maryland, Maine, Michigan and others.

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