Elevated risk U.S. Food and Drug Administration

Fresh Direct Dark Chocolate Covered Pretzels recall: Undeclared milk

Recall published 1+ years ago

Undeclared milk

Fresh Direct Candy & chocolate — recalled candy & chocolateFresh Direct Candy & chocolate — recalled candy & chocolate (photo 2)Fresh Direct Candy & chocolate — recalled candy & chocolate (photo 3)
3 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

What the notice says: People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
January 30, 2025
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Fresh Direct
Product type
Candy & chocolate
Distribution
Connecticut, New Jersey, New York
UPC codes
811102026276
Reports of harm
No illnesses or complaints have been reported to date.

Products covered by this recall

Dark Chocolate Covered Pretzels

What the company announced

FOR IMMEDIATE RELEASE – January 29, 2025 – United Natural Trading LLC, Edison, NJ, is voluntarily recalling Fresh Direct Dark Chocolate Covered Pretzels due to the presence of an undeclared milk allergen. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

The date containing products were shipped via online sales via a third-party vendor site, in limited quantities to the Connecticut, New Jersey, and New York areas.

  • Description: Fresh Direct Dark Chocolate Covered Pretzels · Lot Number: 24353 · Best By Date: 06/30/2025 · UPC#: 811102026276

The lot numbers are printed on the back of each retail packaging.

No illnesses or complaints have been reported to date.

The issue was discovered during an internal review of label management system as an action item from an internal nonconformance.

Consumers who have any remaining product with this lot number should not consume it, but rather should discard it. Consumers should retain their online receipts, packaging reflecting lot numbers or any other proof of purchase they may have for a refund. Consumers with questions may contact the company at 732-650-9905, which is open 9:00 am to 5:00 pm (EST) Monday - Friday.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 811102026276

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 24353

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 06/30/2025

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

Fresh Direct — An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  3. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  4. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers who have any remaining product with this lot number should not consume it, but rather should discard it.

Company contact: United Natural Trading LLC — Consumers: 732-650-9905 — Media: 701-957-9984, 732-650-9905, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Fresh Direct candy & chocolate recalled?

Undeclared milk People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 811102026276; lot code 24353; best-by date 06/30/2025. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have any remaining product with this lot number should not consume it, but rather should discard it.

Which states were affected?

The notice lists Connecticut, New Jersey, New York.

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