NHTSA safety recall National Highway Traffic Safety Administration

Ford F-Super Duty F-650 and F-750 recall: The front axle tie rod assemblies may contain ball studs that have

Recall published 2+ years ago

The front axle tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.

The hazard: Steering or suspension defect

This campaign is about steering or suspension, the system where a single fastener decides whether the car goes where it is pointed.

What the notice says: Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

Why it matters: A steering or suspension component may separate, loosen or fail. The result is a partial or total loss of steering control, typically without warning and often at speed.

Recall details

Recall number
24V494000
Published
June 28, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Ford
Product type
Steering
Distribution
Nationwide
Vehicles
Ford F-650 SD
Lot / code info
NHTSA campaign number 24V494000

Products covered by this recall

Ford Motor Company (Ford) is recalling certain 2025 F-Super Duty F-650 and F-750 vehicles. The front axle tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.

Vehicles in this campaign

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • F-Super Duty F-650
  • F-750

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Steering

Ford — This campaign is about steering or suspension, the system where a single fastener decides whether the car goes where it is pointed.

  1. Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.
  2. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  3. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.
  4. Describe any clunking, wandering, uneven tyre wear or a steering wheel that is no longer centred — these point to a component that has already started to move.

Costs, reimbursement and your rights

The repair itself is free. What people most often miss is that money already spent can frequently be claimed back.

  • If you paid for the same repair out of pocket before the recall was announced, ask the manufacturer for reimbursement. Carmakers must run a reimbursement plan for pre-notification repairs; you will need the original invoice.
  • A dealer may not charge a diagnostic, inspection or shop-supplies fee for recall work. If one appears on the estimate, query it before you sign.
  • If a dealer refuses the repair, delays it unreasonably or tries to bill you, complain to the manufacturer’s customer line, then to NHTSA. Those complaints are logged against the campaign.
  • An unrepaired open recall can affect a sale or trade-in. Closing it out costs nothing and protects the value of the vehicle.

Remedy named in the notice: Dealers will inspect and replace the front axle tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S42.

Company contact: Ford Motor Company

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Ford steering recalled?

The front axle tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure. Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.

Can I get my money back?

The notice says: Dealers will inspect and replace the front axle tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S42.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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