Elevated risk U.S. Food and Drug Administration

Eban’s Bakehouse Cookie Bites recall: Undeclared milk and soy

Recall published 2+ years ago

Undeclared milk and soy

Eban’s Bakehouse Bakery — recalled bakeryEban’s Bakehouse Bakery — recalled bakery (photo 2)
2 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

What the notice says: There have been no reports of illness involving the products addressed in this recall; however, people who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life threatening allergic reaction if they consume this product.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
December 16, 2023
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Eban’s Bakehouse
Product type
Bakery
Reports of harm
There have been no reports of illness involving the products addressed in this recall; however, people who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life threatening allergic reaction if they consume this product.

Products covered by this recall

Cookie Bites

What the company announced

Eban’s Bakehouse is recalling all of its Sweet Indulgences cookie bites, packaged in 12-count, 11.85 oz boxes, due to undeclared milk and soy allergens. The recall is limited to the 12-count multi-pack cookie bites. The traditional 2 oz cookies are not included in the recall.

This recall has been initiated due to the ingredient label not stating milk and soy as allergens.

The cookie bites being recalled include:

Brown Butter Honey Pistachio

Lemon Shortbread

Brown Butter Snickerdoodle

Peanut Butter Chocolate Chunk

Chocolate Chili Coffee Coconut

Turtle Brownie

Product was available from 1/30/2023-12/13/2023 through:

Premier Produce One, 2110 Cloverleaf Street East, Columbus, OH

Eban’s Retail Website, www.ebansbakehouse.com

Gordon Food Service EPO/Dropship Program, www.gfs.com

The labeling issue was discovered during a routine inspection conducted by the Ohio Department of Agriculture. There have been no reports of illness involving the products addressed in this recall; however, people who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life threatening allergic reaction if they consume this product. Individuals exhibiting signs of an allergic reaction should seek medical attention immediately.

Consumers with a milk or soy allergy or sensitivity who have purchased the affected products should dispose of it and contact Eban’s Bakehouse for a refund. Consumers with questions regarding this recall can contact Sarah Farley at 513-409-3226 or email [email protected] .

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 12 count
  • 11.85 oz
  • 2 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

Eban’s Bakehouse — This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.
  3. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.
  4. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Remedy named in the notice: Consumers with a milk or soy allergy or sensitivity who have purchased the affected products should dispose of it and contact Eban’s Bakehouse for a refund.

Company contact: Eban’s Bakehouse — Consumers: Eban’s Bakehouse, 513-409-3226, [email protected] — Media: Sarah Farley, 513-409-3226, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Eban’s Bakehouse bakery recalled?

Undeclared milk and soy There have been no reports of illness involving the products addressed in this recall; however, people who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life threatening allergic reaction if they consume this product.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official FDA — Company recall announcements record, and contact the company if you are unsure.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers with a milk or soy allergy or sensitivity who have purchased the affected products should dispose of it and contact Eban’s Bakehouse for a refund.

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