Highest risk U.S. Food and Drug Administration

Cricket Creek Farm Sophelise Cheese and Tobasi Cheese recall: Potential Contamination with Listeria monocytogenes

Recall published 3+ years ago

Potential Contamination with Listeria monocytogenes

Cricket Creek Farm Dairy — recalled dairyCricket Creek Farm Dairy — recalled dairy (photo 2)Cricket Creek Farm Dairy — recalled dairy (photo 3)
3 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Listeria contamination

Because the organism here is Listeria, the recall is about where the food has been rather than how it looks today. Treat an affected pack as contaminated even if it is sealed and in date.

What the notice says: Cricket Creek Farm of Williamstown, MA is recalling 165 units of Sophelise cheese and 149 pounds of Tobasi cheese because it has the potential to be contaminated with Listeria monocytogenes , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Why it matters: Listeria monocytogenes is unusual among foodborne bacteria because it keeps growing at refrigerator temperature. A contaminated pack does not become safer for sitting in the cold, and it will look, smell and taste completely normal.

Symptoms and when to call a doctor

Listeriosis is mild or silent in most healthy adults, but it is serious for pregnant people, newborns, adults over 65 and anyone whose immune system is suppressed. The CDC describes intestinal illness as diarrhoea and vomiting, and invasive illness as fever, muscle aches, headache, stiff neck, confusion, loss of balance or convulsions. In pregnancy it can cause miscarriage, stillbirth or infection in the newborn even when the parent feels only mildly unwell. Symptoms can start within a day or not appear for weeks, so tell any doctor you see that you ate a recalled product and give them the date.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
May 30, 2023
Risk level
Highest risk
Issued by
U.S. Food and Drug Administration
Brand
Cricket Creek Farm
Product type
Dairy
Distribution
Massachusetts, New York

Products covered by this recall

Sophelise Cheese and Tobasi Cheese

What the company announced

Cricket Creek Farm of Williamstown, MA is recalling 165 units of Sophelise cheese and 149 pounds of Tobasi cheese because it has the potential to be contaminated with Listeria monocytogenes , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Sophelise and Tobasi were distributed in Massachusetts and New York through Wild Oats, Williamstown, MA; Provisions Williamstown, Williamstown, MA; McEnroe Organic Farm Market, Millerton, NY; New Lebanon Farmers Market; New Lebanon, NY, at restaurants, and farmers markets.

Sophelise product code: 087055 is a washed, pasteurized milk cheese with a soft rind and pinkish hue; the circular cheese measures 4 inches in diameter and roughly 1 inch tall. It is sold in semi-transparent packaging with a round blue label. Sophelise was distributed between March 29, 2023 and May 26, 2023.

Tobasi with a product label of 315, 341, 048 is a washed raw-milk cheese with an orange rind and creamy interior. When sold retail by Cricket Creek Farm, it is wrapped in clear packaging with a gray and orange label. When sold at retail stores, it is sold in small rectangular cuts. When sold wholesale, the cheese is a square format roughly 8”x8” and 1.25 inches tall. These batches of Tobasi were distributed between March 26, 2023, to May 26, 2023.

One hospitalization due to Listeria monocytogenes has been reported to date. Following this customer notification of illness, products purchased by this individual were tested by Biotrax Testing Laboratory and the current batch of Sophelise was determined to be positive for Listeria monocytogenes . The three batches of Tobasi are being recalled due to their proximity during storage to the exposed product.

Consumers who have purchased Sophelise, with product code 087055 or Tobasi cheese 315, 341, 048 on or after March 26, should not consume or distribute the product, and they are urged to return any remaining product to the place of purchase for a full refund. Consumers with questions may contact the company 8:00am - 5:00pm EST Monday - Friday at [email protected] or 413-458-5888.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • 087055
  • 341
  • 048

Package size

Match the net weight or the piece count on the front of the pack.

  • 149 pounds

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Listeria

Cricket Creek Farm — Because the organism here is Listeria, the recall is about where the food has been rather than how it looks today. Treat an affected pack as contaminated even if it is sealed and in date.

  1. Do not eat it and do not open a sealed pack to inspect it — opening it only spreads the bacteria around your kitchen.
  2. Throw it out in a sealed bag, or return it to the store. Either is accepted; what matters is that nobody else eats it.
  3. Wash and then sanitise anything the food touched: the fridge shelf and drawer, chopping boards, knives, counters and your hands. Listeria colonises cold surfaces and can survive there after the food is gone.
  4. If anyone in the household is pregnant, over 65 or immunocompromised, call a clinician for advice even if nobody feels ill. That conversation is quick and it is the whole point of a Listeria recall.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers who have purchased Sophelise, with product code 087055 or Tobasi cheese 315, 341, 048 on or after March 26, should not consume or distribute the product, and they are urged to return any remaining product to the place of purchase for a full refund.

Company contact: Cricket Creek Farm, LLC — Consumers: 413-458-5888, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Cricket Creek Farm dairy recalled?

Potential Contamination with Listeria monocytogenes Cricket Creek Farm of Williamstown, MA is recalling 165 units of Sophelise cheese and 149 pounds of Tobasi cheese because it has the potential to be contaminated with Listeria monocytogenes , an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number 087055, 341, 048. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Do not eat it and do not open a sealed pack to inspect it — opening it only spreads the bacteria around your kitchen.

Can I get my money back?

The notice says: Consumers who have purchased Sophelise, with product code 087055 or Tobasi cheese 315, 341, 048 on or after March 26, should not consume or distribute the product, and they are urged to return any remaining product to the place of purchase for a full refund.

Which states were affected?

The notice lists Massachusetts, New York.

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