Elevated risk U.S. Food and Drug Administration

CFS Cromer Food Services Chicken salad on white bread sandwich recall: Undeclared milk

Recall published 1+ years ago

Undeclared milk

CFS Cromer Food Services Meat & poultry — recalled meat & poultryCFS Cromer Food Services Meat & poultry — recalled meat & poultry (photo 2)CFS Cromer Food Services Meat & poultry — recalled meat & poultry (photo 3)CFS Cromer Food Services Meat & poultry — recalled meat & poultry (photo 4)
4 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

What the notice says: People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
March 27, 2025
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
CFS Cromer Food Services
Product type
Meat & poultry
Distribution
Georgia, South Carolina
Reports of harm
No illnesses have been reported to date.

Products covered by this recall

Chicken salad on white bread sandwich

What the company announced

Cromer Food Services, Inc. is recalling all lots of our CFS Cromer Food Service brand Chicken Salad on White Sandwich with UPC 31166 & UPC 13172 because it contains undeclared milk. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

The recalled products were distributed between 12/26/2024 to 03/24/2025. These products were packaged in clear plastic and sold primarily in Micro Markets and Vending Machines located in the States of Georgia and South Carolina.

Products affected are:

  • PRODUCT: CFS Cromer Food Services, Inc. brand Chicken Salad on White Sandwich · SIZE: 4.3 oz · UPC: 31166, 13172 · USE BY DATE: From 01/03/2025 (01/03) to 04/01/2025 (04/02)

On March 25, 2025, the firm was notified by FDA during a routine inspection, that the Chicken Salad on White Sandwich label failed to include the ingredients for the bread which contains the allergen milk. For ease of identification, see product labels below. The date code can be found either to the right or left of the barcode.

No illnesses have been reported to date.

Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product. Consumers with questions may contact Cromer Food Services, Inc. at 1-800-922-3174. The phone is in operation 24/7.

This recall is being made with the knowledge of the Food and Drug Administration.

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 01/03/2025

Package size

Match the net weight or the piece count on the front of the pack.

  • 4.3 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

CFS Cromer Food Services — The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  3. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  4. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product.

Company contact: Cromer Food Services, Inc. — Consumers: Cromer Food Services, Inc., 800-922-3174 — Media: Mr. Chet Cromer, (864) 224-6883

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was CFS Cromer Food Services meat & poultry recalled?

Undeclared milk People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume this product.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: best-by date 01/03/2025. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have purchased these products are urged to return them to the place of purchase for a full refund or they may discard the product.

Which states were affected?

The notice lists Georgia, South Carolina.

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