Class II U.S. Food and Drug Administration

Big Way Hot Pot "Hot Pot Miso Paste" recall: Undeclared milk from lactose

Recall published 2 months ago

Undeclared milk from lactose.

The hazard: Undeclared milk

This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

What the notice says: Undeclared milk from lactose.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
H-1195-2026
Published
August 12, 2026
Risk level
Class II
Status
Ongoing
Issued by
U.S. Food and Drug Administration
Brand
Big Way Ca Inc
Product type
Other food products
Units affected
65 cases
Made in
United States
Lot / code info
Item No. CKJ19067 Lot: 20251106Z1-1 Expiration: NOV/05/2026

Products covered by this recall

Big Way Hot Pot "Hot Pot Miso Paste"; 1kg (35.3oz) unit package. Product is packaged in generic bulk packaging.

Check your product

The notice names 6 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 20251106Z1-1 Expiration

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • NOV
  • 05
  • 2026 — 65 cases

Package size

Match the net weight or the piece count on the front of the pack.

  • 1 kg
  • 35.3 oz

Codes are lifted verbatim from the FDA — Food & cosmetics enforcement notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

Big Way Ca Inc — This recall is a labelling failure: milk is present and the label does not say so. That is harmless to most households and genuinely dangerous to a few.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  3. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.
  4. Make sure the household epinephrine auto-injector is where it should be and in date, if someone here carries one.

How to get your money back

Food recalls carry a full refund, and in the United States you usually do not need the receipt or the packaging.

  • Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.
  • Bought it online? Open the order in your account and use the refund option; marketplace sellers are required to honour a federal recall.
  • If the store refuses, contact the recalling company using the details on this page. The firm, not the shop, carries the cost of a recall.
  • If you have a loyalty card, the retailer can look the purchase up in your history — Kroger, Costco and Walmart all do this routinely.

Company contact: Big Way Ca Inc — 1648 W Orange Grove Ave, Pomona, CA, 91768-2153

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Food & cosmetics enforcement record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Big Way Ca Inc other food products recalled?

Undeclared milk from lactose. Undeclared milk from lactose.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 20251106Z1-1 Expiration; best-by date NOV or 05. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

Take the product, or your photo of the label, to the customer service desk of the store where you bought it. Nearly every national grocer refunds recalled food on the spot.

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