Aruba Aloe Hand Sanitizer Gel and Alcoholada Gel recall: Product contains methanol
Product contains methanol


The hazard: Harmful chemical exposure
A chemical contaminant is behind this recall. The official notice names the substance, and that name is what a clinician or Poison Control will want to hear.
What the notice says: Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death.
Why it matters: A chemical that should not be present at this level was found in the product. Depending on the substance, the concern may be a burn or irritation on contact, or a long-term risk from repeated exposure.
Symptoms and when to call a doctor
For a splash or spill, rinse the skin or eyes with running water for 15 to 20 minutes and remove contaminated clothing. If the product was swallowed, or if there is any trouble breathing, call Poison Control on 1-800-222-1222, which operates free and around the clock — or 911 if the person is collapsing, struggling to breathe or unconscious. Take the container or a photo of the label with you to any appointment.
This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.
Recall details
- Published
- April 5, 2024
- Risk level
- Highest risk
- Issued by
- U.S. Food and Drug Administration
- Brand
- Aruba Aloe
- Product type
- Prescription & OTC drugs
- UPC codes
- 082252033005, 082252340301, 082252031209
Products covered by this recall
Hand Sanitizer Gel and Alcoholada Gel
What the company announced
FOR IMMEDIATE RELEASE – April 5th, 2024 – Oranjestad, Aruba, Aruba Aloe Balm N.V. is voluntarily recalling 40 lots of Aruba Aloe Hand Sanitizer Gel Alcohol 80% and Aruba Aloe Alcoholada Gel to the consumer level. The products have been found to contain alcohol denatured with methanol.
Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death. Although all persons using these products on their hands are at risk, young children who accidently ingest these products and adolescents and adults who drink these products as an alcohol (ethanol) substitute are most at risk for methanol poisoning. To date, Aruba Aloe Balm N.V. has not received any reports of adverse events related to these products.
Aruba Aloe Hand Sanitizer Gel is used as a sanitizer to help reduce bacteria that potentially can cause disease and is packaged in 12 fl oz (355 mL) dark green plastic bottles with white label reading in part “ARUBA ALOE Hand Sanitizer GEL 80% Alcohol Made in Aruba World’s Finest Aloe”, with barcode 0 82252 03300 5. Lot numbers being recalled are listed in the below table.
Aruba Aloe Alcoholada Gel is used for temporary relief of pain and itching associated with minor burns, sunburn, insect bites, or minor skin irritations and is packaged in two sizes: 2.2 fl oz (65 mL) plastic bottles with barcode 0 82252 34030 1 and 8.5 fl oz (251 mL) plastic bottles with barcode 0 82252 03120 9. The plastic bottles are transparent with a label reading in part “Alcoholada Gel Pain Relieving Gel 0.5% Lidocaine Hydrochloride”. Lot numbers being recalled are listed in the below table.
The affected Aruba Aloe Hand Sanitizer GEL product lots (filled in 12 fl. oz bottles) include the following:
- Lot Number: 25344 · Expiration date: 5/20/2024
- Lot Number: 25828 · Expiration date: 7/28/2024
- Lot Number: 26057 · Expiration date: 8/25/2024
- Lot Number: 26471 · Expiration date: 11/25/2024
- Lot Number: 26754 · Expiration date: 1/20/2025
- Lot Number: 26821 · Expiration date: 2/2/2025
- Lot Number: 27518 · Expiration date: 6/22/2025
- Lot Number: 28392 · Expiration date: 12/31/2025
- Lot Number: 24759 · Expiration date: 3/4/2024
- Lot Number: 25160 · Expiration date: 4/16/2024
- Lot Number: 25580 · Expiration date: 6/15/2024
- Lot Number: 26195 · Expiration date: 9/18/2024
- Lot Number: 27005 · Expiration date: 3/11/2025
- Lot Number: 27927 · Expiration date: 8/26/2025
- Lot Number: 28176 · Expiration date: 10/22/2025
The affected Aruba Aloe Alcoholada Gel product lots (filled in 2.2 and 8.5 fl. oz bottles) include the following:
- Lot Number: 25253 · 8.5 oz: X · 2.2 oz: X · Expiration date: 5/1/2024
- Lot Number: 25976 · 8.5 oz: X · 2.2 oz: X · Expiration date: 8/11/2024
- Lot Number: 26150 · 8.5 oz: X · 2.2 oz: X · Expiration date: 9/11/2024
- Lot Number: 26473 · 8.5 oz: X · Expiration date: 11/25/2024
- Lot Number: 26553 · 8.5 oz: X · 2.2 oz: X · Expiration date: 12/11/2024
- Lot Number: 26696 · 2.2 oz: X · Expiration date: 1/8/2025
- Lot Number: 27318 · 8.5 oz: X · 2.2 oz: X · Expiration date: 5/10/2025
- Lot Number: 27481 · 8.5 oz: X · 2.2 oz: X · Expiration date: 6/15/2025
- Lot Number: 27660 · 8.5 oz: X · 2.2 oz: X · Expiration date: 7/15/2025
- Lot Number: 27839 · 8.5 oz: X · 2.2 oz: X · Expiration date: 8/5/2025
- Lot Number: 28121 · 8.5 oz: X · Expiration date: 10/7/2025
- Lot Number: 28152 · 8.5 oz: X · Expiration date: 10/18/2025
- Lot Number: 28281 · 2.2 oz: X · Expiration date: 11/30/2025
- Lot Number: 28355 · 8.5 oz: X · 2.2 oz: X · Expiration date: 12/17/2025
- Lot Number: 28761 · 8.5 oz: X · 2.2 oz: X · Expiration date: 2/22/2026
- Lot Number: 29088 · 8.5 oz: X · 2.2 oz: X · Expiration date: 4/1/2026
- Lot Number: 29510 · 8.5 oz: X · Expiration date: 5/11/2026
- Lot Number: 29558 · 8.5 oz: X · Expiration date: 5/13/2026
- Lot Number: 29728 · 8.5 oz: X · 2.2 oz: X · Expiration date: 6/3/2026
- Lot Number: 30086 · 2.2 oz: X · Expiration date: 7/26/2026
- Lot Number: 30339 · 8.5 oz: X · 2.2 oz: X · Expiration date: 9/13/2026
- Lot Number: 30563 · 8.5 oz: X · 2.2 oz: X · Expiration date: 10/27/2026
Products were distributed between 5/1/2021 and 10/27/2023 and sold in the US online only via the Aruba Aloe Balm N.V. website.
Aruba Aloe Balm N.V. has notified all customers that bought these products by email and has offered a discount coupon for a next purchase.
Consumers that have products which are being recalled should stop using and discard the product.
Consumers with questions regarding this recall can contact Aruba Aloe Balm N.V. by Email: [email protected] . Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product.
Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax.
Complete and submit the report Online
Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178
This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.
Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.
Check your product
The notice names 53 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.
UPC / barcode
Read the twelve digits under the barcode on the package.
- 082252033005
- 082252340301
- 082252031209
Lot or batch code
Usually ink-stamped near the seam, the cap or the bottom of the pack.
- 25344
- 25828
- 26057
- 26471
- 26754
- 26821
- 27518
- 28392
- 24759
- 25160
- 25580
- 26195
- 27005
- 27927
- 28176
- 25253
- 25976
- 26150
- 26473
- 26553
Best-by / use-by date
Printed beside the lot code, not on the price sticker.
- 5/20/2024
- 7/28/2024
- 8/25/2024
- 11/25/2024
- 1/20/2025
- 2/2/2025
- 6/22/2025
- 12/31/2025
- 3/4/2024
- 4/16/2024
- 6/15/2024
- 9/18/2024
- 3/11/2025
- 8/26/2025
- 10/22/2025
- 5/1/2024
- 8/11/2024
- 9/11/2024
- 12/11/2024
- 1/8/2025
Package size
Match the net weight or the piece count on the front of the pack.
- 12 fl oz
- 355 mL
- 2.2 fl oz
- 65 mL
- 8.5 fl oz
- 251 mL
- 12 fl. oz
- 8.5 fl. oz
- 8.5 oz
- 2.2 oz
Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.
What to do about Chemical
Aruba Aloe — A chemical contaminant is behind this recall. The official notice names the substance, and that name is what a clinician or Poison Control will want to hear.
- Stop using the product and keep it away from children and pets.
- Ventilate the room if the product was sprayed or applied there.
- Keep the container — the lot code on it is what a refund claim and any medical follow-up both depend on.
- If anyone has symptoms, call Poison Control on 1-800-222-1222 rather than guessing.
Claiming your refund, repair or replacement
The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.
- Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
- Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
- No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
- If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
Remedy named in the notice: Consumers that have products which are being recalled should stop using and discard the product.
Company contact: Aruba Aloe Balm N.V. — Consumers: Linda Prinsenberg, +297 5883222, [email protected]
The official notice
This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.
Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls
Questions people ask about this recall
Why was Aruba Aloe prescription & otc drugs recalled?
Product contains methanol Risk Statement: Substantial methanol exposure can result in nausea, vomiting, headache blurred vision, coma, seizures, permanent blindness, permanent damage to the central nervous system, or death.
How do I know if I have the recalled product?
Match the codes printed on your package against the notice: UPC 082252033005, 082252340301, 082252031209; lot code 25344, 25828, 26057; best-by date 5/20/2024 or 7/28/2024. If the code on your package is not on that list, your unit is outside the recall.
What should I do with it right now?
Stop using the product and keep it away from children and pets.
Can I get my money back?
The notice says: Consumers that have products which are being recalled should stop using and discard the product.
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